I've been going to this KFC for years and the food is pretty decent never had an issue. However, the customer service is something else, now looking at the reviews about customer service I won't be back. I pulled in to the drive thru and asked what the specials were. The girl working the drive thru was rude and hard of hearing. I had to tell her a few times that I couldn't hear her she never spoke up louder. I can tell she was doing it on purpose. At the drive thru window she was being very short and rude. I noticed what I ordered came with dipping sauce and she never asked if I wanted any. I asked her what kind do you have? She rolled her eyes and told me what they had super fast to be difficult. I told her I'd like another ranch she said it was 31 cents. So I gave her exact change. She couldn't count the change and was at the register for a bit. She gave me the ranch and 2 dimes back. She can't count money. She makes 20 an hour with inept customer service and can't do basic arithmetic. If you don't like your job or lack customer service (which is paramount) for a business to function then quit...
Read moreIf I could give ---000 stars I would only put one because there's no other option but NEVER COMING TO THIS KFC EVER WORSE CUSTOMER SERVICE NOTO NKY THAT YOU DO NOT GET WHAT YOU WANT I ORDERED 2 MEALS ASKED FOR COLESLAW AND OTHER ITEMS AND WHEN I GET BACK TO WORK MY ORDER WAS MISSING FOOD AND AND THE COLESLAW THE CSR NEVER GREETED ME NOR DID HE OFFERED ANYTHING OR SAID BYE IM THE ONE SAYING "THANK YOU HAVE A NICE DAY" HE COMPLETELY IGNORED ME AND CLOSED THE DRIVE THRU WINDOW WITHOUT ASKING IF I NEEDED ANYTHING ELSE OR NOTHING JUST SLAMMED THE WINDOW KFC SHOULDNT BE HIRING SOMEONE WHO ISNT HAPPY DOING THEIR JOB OR WHO JUST DOESNT CARE ABOUT DOING WHAT THEY GOT HIRED FOR THERES MANY GREAT PEOPLE OUT THERE LOOKONG FOR A JOB WHO WOULD LOVE TO HAVE LUIS POSITION, AND THEY NEVER ANSWER THE PHONE SO DONT EVEN BOTHER SHAME ON KFC FOR HAVING EMPLOYEES TREAT CUSTOMERS LIKE THIS OUR LUNCH TIME FROM WORK MATTERS WE COME TO GET FAST FOOD BECAUSE WE ARE ON A TIME WATCH AND MUST RETURN TO WORK YALL DONT PAY FOR OUR WASTED TIME AND GAS TO BE GOING THRU HASSLES TO GET SOMETHING WE PAY FOR AT YOUR...
Read moreI just went in with a hundred in one hand my bank card in the other and just drove an hour to get there to take my 3 kids to eat. I told them to order and asked if I could use the restroom real quick while they ordered. The lady at the register was even was embarrassed to tell me no I had to complete my order before they would open it. I said so should I just pee my pants while I order and she giggled and said I’m sorry. I know it’s a trashy area but come on my teenagers and I do not look like we are homeless and not going to pay. So we left! Ridiculous that you have to beg to use the restrooms while in the...
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