Starbucks — Restaurant in Visalia

What a weird experience??!? We went in to get a cake pop & a cheese danish..that’s it. There was no one else in the store, only me and my husband. There were 5 workers, two women took our order (maybe one was in training), another woman in the back cleaning, & two men taking drive thru orders and making ALL the orders. We waited 10 minutes to get our baked goods because the poor guy was making all the orders & the two women just stood by the cash register? Granted, they had some sort of paper in their hands so maybe they were managers but it felt ridiculous that we had to wait for these two baked goods when they could have easily grabbed them? I didn’t say anything in person as it felt like it wasn’t my place to tell them to do their job but I wanted to leave a review in hopes...

One of the employees was extremely rude when taking our order in the drive thru. He was very pushy and trying to hurry us up then we get to the window and realize we’re missing a drink and he starts complaining that he just got there and it wasn’t on our order when we seen it on the big screen. While still trying to rush us with no one else in line we tried to express what size and drink we were missing and he starts complaining that he can’t hear us after we were close to the window basically yelling what it was and then he kept repeating the wrong drink still. He then starts to complain that he just got there as if it’s our fault for his confusion. His nasty attitude and customer service reflects off this store and they need...

Very poor service and experience ! I went in there with my cousin in the afternoon, the guy that took our order was very rude getting our order. Once our food was ready, he kept repeating my name saying “Kimberly !! Kimberly!! The food that you were talking about earlier is ready!! Kimberly your order is ready !!!!” I grabbed my order and asked for siracha and he gave me attitude, walked away, sighed and said “ughhhh how many?”. I will no longer be returning to...