First and foremost, if I could give this establishment a 0-stars rating, I would. It's that awful - the customer service and the food.
I ordered four items and of those four, two were not what I asked for. When I returned home to eat, I opened the containers and saw that one of the items was a completely different dish, and the other was not made how I was told it would be made. When I called the restaurant, the manager informed me that they are distributing old menus that don't have accurate descriptions. I asked, "Well, why didn't you tell me what's actually in the dish when you know it's the wrong description on the menu?" He told me "You're getting more stuff, you should be happy." I said "No, I'm getting another dish that I don't want with ingredients that I don't want." He then said, "I can't do anything about it. You should be happy with more food." What type of customer service is this??? Why not reimburse your customer for false advertisement? Why not provide the correct meal? Instead, you tell me that I should be happy and its my fault that I didn't know that the menu was outdated?? Whomever this person is, he should not be the voice of the business.
Then there's how the food that I received tasted - ABSOLUTELY BLAND AND AWFUL. Myself and my friend both agreed that the food is tasteless and since they're putting the same ingredients in the dishes we had, there was nothing to differentiate one dish from another. I ordered Veggie Fried Rice, Fragrant Chicken, Shrimp Lo Mein, and Kung Pao Chicken. With the exception of the Shrimp Lo Mein, they all contained the same ingredients. It was an absolutely awful experience and I will not be going back to this place.
I usually don't write reviews but I want to tell all Vermonters to not support this business which does not care for its clientele and has disgusting food.
China Fun should be ashamed...
Read moreDelicious! On Saturday night 2/18, my partner and I ordered chicken lomein, sesame chicken, crab rangoons, and plain lomein. Everything was amazing and tasted great. The crab Rangoon were perfectly fried (and not dripping in oil, a rarity), the lomein was stuffed to the brim, and the sesame chicken had a perfect balance of sauce. There was so much food, we had leftovers for two days after. The order was ready in 15 minutes! The person I spoke to on the phone was very personable, friendly, and a little funny too. This is some of the best Chinese food in VT, definitely the best in The Valley. 20000/10, will...
Read moreThe food was better than most people describe, I’ve had NYC Chinese and Chinese in general from numerous places over the years, the food was tasty, cooked well, on par with most places we’ve had Chinese food. They don’t have dine in, only takeout, while I was there I heard people calling in orders, I don’t believe you need to drive there to place an order in person.
They don’t have everything listed on their menu, didn’t have chicken wings or fried shrimp and a few others the owner was listing but we didn’t mind, they had...
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