Jamba — Restaurant in Walnut Creek

I was here two days ago. Because the app to WC didn't offer mango-a-go-go, I tried calling and someone picked up the phone and hung up. When I got to this store, I ordered one smoothie and asked to use the bathroom. The bathroom was filthy and gross. Today I went there again and there were about 7 customers in the store and three workers. I stood in line five minutes and when I got to the front of the line, I waited at an empty cashier station for 3 minutes. When I ordered one smoothie, I was told it was going to take 30 minutes. I asked the employee if he was joking and he said no. Literally there were about 7 customers in the place. I noticed at the register there was an unopened band-aid and used giftcards in a messy pile. I also noticed that both the plexiglass doors to the container that holds pretzels and waffles were left open. If you are making smoothies or washing dishes, everyone should be wearing an apron, but one of the guys who was sporatically taking orders and making smoothies was not. There should've been handwashing between taking orders and helping with the smoothies. These are health code violations. I used to go to this location for years. I will not be going here ever again until the situation...

I've been to plenty of Jamba Juice places and I can honestly say this place is a joke. First there's no one to take your order, you go thru the Kiosk ordering system. Second the guy working here tall white dude man his attitude the worst I've seen, it's like bro if you don't want to work go home. I ordered 2 strawberry blueberry bowls he started the bowls with yogurt and the waffle goes to the back for 10 minutes comes back checks his phone then goes to make smoothies forgets about the bowls, like really bro? I go to him and tell him hey I've been waiting for the bowls for like 15 minutes already can I just get my money back goes to the register cancels the order but he can't refund my money that I have to deal with it with my bank? Really? This is pathetic you should be able to refund the money on the spot. I have to let the transaction post in my bank in order to dispute the transaction. Then he tells me obviously we are busy, obviously he don't know how to multitask and customer service. This place needs...

2/2/15

The first thing I noticed when I walked into this Jamba Juice was how clean it was. It was 7 p.m. so perhaps the rush of daytime crowds had long passed - but still it was a couple hours before closing. The two guys working tonight were cleaning up but stopped to greet and help me. I was meeting a friend who had showed up first - I sat down at a (clean!) table with her and her boyfriend to look over some papers and happily reminisced about once upon a time sixteen years ago when I was the seventeen year old behind that juice counter.

I talked for a minute with Josh and Thomas before I left - they were really friendly employees. No music playing (perhaps there's a manager somewhere reading these reviews), and they actually seemed happy to be at work. I enjoyed my visit in here much more than the last time I was inside a Jamba Juice, and I left with a...