Urban Tap Warren Ohio — Restaurant in Warren

I don’t normally leave bad reviews but I feel like I have to say something. My boyfriend and I have been here about 10 times since opening, at first we gave the benefit of the doubt and said it was because it’s a new place. But now, there aren’t excuses to give. The waitstaff is clearly not being trained properly & not attentive enough to guests (especially when it’s not busy). I’ve seen one of the owners or managers make a waitress cry while she was waiting for a drink to be made for her table. And now this afternoon, I was there with my boyfriend for about 40 minutes, I was on my lunch break so I had limited time. He ordered my lunch before I got there, the buffalo chicken wrap with sweet potato fries. The bartender was a sweet girl and seemed new. When they brought our food out I was starved so I scarfed down half of my wrap. When I picked up the second half, I saw bacon. I haven’t ate bacon in 8 years. My boyfriend obviously knows this and wouldn’t order me something named “chicken bacon ranch wrap” but lo and behold that’s what the bartender rang in. She corrected the mistake by ringing in the correct order and the kitchen made the same chicken bacon ranch wrap. A waitress came out from the kitchen and before I could take a bite of this new one, said “they made the wrong wrap again” so they remade the CORRECT wrap and made it Togo so I could take it back to work since I’ve now wasted my break. But on top of this, despite the mistakes made on the restaurants behalf, we were then made to pay for the mistaken wrap and my new wrap. I wasted an hour lunch break and money. No more second chances, we...

Place is nice, clean, well llit, has that converted industrial building vibe, exposed I-beams, stage truss framing, some colorful graphited walls, etc..

As far as food, had nachos with cheese as an app, pretty unremarkable, nothing fancy, no pulled meats or exotic toppings, bog standard, straightforward , impossible to mess that up. Ordered a regular mojito that I'm pretty sure was made with vodka, soda water and lemonade... The mint wasn't so much muddled as kinda shredded in the drink... Not great. I ordered a southwest chicken salad, you know: lettuce, cherry tomatoes, onions, sweet corn, black beans, usually an avocado dressing..... Mine came with lettuce, shredded (possibly old, has an odd flavor that wasn't cilantro lime ) chicken and onions, no corn or black beans (had to ask for them) about 4 pieces of cubed tomato and a "lime ranch" dressing that tased like it came from a gallon jug...not what I was expecting. Knowing that the place just recently opened, I'm not gonna knock them too hard for not having their menu perfected, but will encourage them to review their offerings and make improvements as needed. Having a "hip/trendy" bar with food that feels like it came from a dive bar but is priced like a country club isn't gonna make for repeat customers in...

I'd had given it a 4 plus but 2 things brought down the vote, one in their control, one not. The food was excellent!! Service, excellent! Clean, yes! Alcoholic drinks are pricy but good, probably to keep people from getting too drunk. But: It is a open steel ceiling and it makes it incredibly loud. There were 2 large groups each side of us and it was so loud that by the time we left our ears were practically ringing. It was hard to hear waiter 3 feet away. They absolutely need sound deadening/absorbing material on their ceiling etc. Out of their control: When we were leaving I was cautiously watching the parking lot. It's dark in Warren. Sure enough as soon as we got into the car a man appeared from around the building, quickly walked up to our car and asked to borrow a phone. Told my friend not to respond, back out quickly and leave and if he pulls a gun out of his pocket, duck down fast to give me line of site. Sad how you have to be extra careful just trying to have dinner and drinks in Warren. So, yes I would definitely recommend this place but, during the day and when...