This store amazes me! Anytime going into this store there is a new story of frustration! You have one person at the register that is always screaming at the customers that he will help everyone as quickly as he can. Instead of asking other people who work there to help on the registers. The line is always backed up halfway through the store too when this happens. Then they have this other guy that helps at the register that anytime he rings me up, he has problem with running a credit card. Last time i was in there I had to try and process my card three times. Then after he told me everything was good, she shouts back to me when I am half way to the door that the transaction did not go threw. Then today the he was again having problems being able to run my card. The screen kept going back and forth telling me to insert my card and remove it. Which caused it to tell me it was declined. He then makes a big stink about it being declined, when I had plenty of money to pay for this transaction!! Then I get my hoagie bowl that I ordered with pepper jack cheese and then got provolone. And there was HARDLY any lettuce in the bowl and almost all meat. I have had too many bad moments with this store and if I do want wawa again, I will go to the Gainesville store before I...
Β Β Β Read moreClarke was my cashier and he was so nice with his customer service. I handed him my lottery tickets to redeem and I had quite a few, Clarke did not seemed bothered by my MANY redemptions he was actually helpful. I wanted to let him know how much I appreciated the customer service he provided. He even laughed when I said he didn't look like a Clarke ππ side note the lady working at the coffee station talking to a customer about the outfit you was taking (I don't know where) you could have been in this review as a "pleasant" interaction but I think your "Good Morning" was a mind ya business. π€£π€£ My point if you wasn't talking so loud to the lady right at the coffee station I wouldn't have made eye contact with you...Have a...
Β Β Β Read moreStill great small, hometown customer service! I dropped my wallet somewhere on this store property recently while filling up on fuel and then snacks inside. I was unaware I had even lost it. Later the same evening, the store manager called my cell phone telling me they had my wallet. WITH all my credit cards and cash. My phone number is not in wallet. The manager took the time to locate me searching social media. I would never have known where I lost my wallet. They went above and beyond protecting my cash (and cards) and finding a way to locate me on a Saturday night. A level of customer service that is all but lost these days. I have always been a fan, but I am totally...
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