I have been coming to Frontier Town since I was a child with family. Last Saturday 9/13/25 was the first bad experience at Frontier Town’s Ice Cream Parlor we’ve ever had. We had been walking our lunch off around the shops for a while and we decided we could go for a scoop of ice cream. While walking to the ice cream shop an elderly woman using a walker was crossing the walkway to go into Shernni Candies. We politely stopped walking to let her and her family cross. Another gentleman had stopped across from us. Before the elderly woman could get across a middle aged woman with shorter brown hair rudely sped in front of her, cut her off and didn’t even say excuse me. We let the elderly woman cross and continued down to the ice cream parlor. Upon entering it’s just like it used to be. Cutesy decor and waffle cone smells. I couldn’t decide on what flavor I wanted so I asked the younger woman behind the counter for a sample. She promptly handed me a sample of the pumpkin flavor. It was honestly too soft for me so I decided to try one more before I made my decision. Then the middle aged, brown haired woman came into the store and walked behind the counter. Then I realized she must work there too. As the middle aged woman got my second sample for me she said “You can only get two samples. You know that right?” I’ve worked in customer service for 10 years. I’m sure she meant well and it’s just a company policy but I personally would never speak to a customer in that condescending manner. I felt so uncomfortable after she spoke to me like I was just trying samples and not going to buy anything that we left. Without taking the second sample from her or buying anything. This experience left such a bad taste in our mouths that we will no longer be returning to Frontier Towns Ice Cream Parlor with our family. For future reference, a nice way to say that would be “Just to let you guys know there is a store policy of only trying two samples”. Adding a smile would be a nice touch for...
Read more🌟🌟🌟🌟🌟 A Sweet Stop Worth Every Pedal Stroke
After a long solo ride beneath towering trees and sunlit fields along the Macomb Orchard Trail, I found myself coasting into a little Western-inspired village — Frontier Town, a place where time slows and cravings become urgent truths.
There, tucked into a quaint strip that feels more like a movie set than a strip mall, sits the Frontier Town Ice Cream Parlor. The sign was modest, the storefront unassuming, but it beckoned like an oasis in the desert of my calorie deficit.
I stepped inside — helmet askew, legs buzzing with exertion — and was met with the friendliest service this side of 31 Mile. No judgment. Just smiles, samples, and a quiet understanding that sometimes what you need isn’t water or protein, but a double scoop of something glorious in a waffle cone.
The ice cream? Divine. Creamy, flavorful, indulgent without apology. I don’t remember the exact flavor — exhaustion will do that to a person — but I remember how it made me feel: alive, refreshed, vindicated.
Outside, there were plenty of places to sit, exhale, and take in the surroundings. A family laughed over cones nearby. The breeze lifted the scent of sugar and pine from the nearby trail. It was one of those rare, cinematic moments that sneaks up on you in real life — the kind you don’t plan, but are so glad you didn’t miss.
Whether you’re conquering the trail or just in search of a little joy, this place is the...
Read moreDisappointed that I brought a whole bus full of residents from an Assisted Living, who had already picked out their ice cream flavors, to an ice cream shop that was closed but online it said you were opened. Try to call but phone line keeps saying busy. Please update your Google hours if you are seasonal only shop. I also saw that you open in late March. Being that it was March 30th, I figured that was late March. Brought my residents here today, June 19th. When the ice cream was scooped from their containers into cups, it was already half melted. So it was gross. Bought 5 bags of cotton candy for my residents and 3 bags are expired, didn't notice until I got back and was going to pass the bags out. Tried to call the store but the phone line keeps saying busy. I will not be returning. Also, the cotton candy bags say $2.75 on them and I was charged $3.99. For expired...
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