Used to be great but has gone downhill drastically. Delivery driver argues with me over my address (I live right on 512) after getting cold food I call and get a $5 credit (not expecting it but it was appreciated). I call for my next order and get 2 large pizzas ($18.99) and use my credit ($5) some how the order came to $22 and change. I understand there is a delivery fee and taxes but that doesnt add up to $9. I then call tonight and ask if I can do 40 wings, 20 hot and 20 bbq in which they say yes and I request ranch. I get 40 hot wings with blue cheese... I call because half of us here cant eat hot. After going back and forth she agrees to send out the correct order, except a full new order of 50/50 but we are not to eat any of the ones we have and are to give them back to the driver... I was done debating. I would have been happy with just the bbq ones I had ordered but hey, let's just waste food. Toss out 40 to give back 20 of the same, makes total sense.
Edit... I uped the stars simply because the assistant manager drove the wings out spoke with me about the issue and apologized. She was sweet and sincere and may have just been what saved...
Read moreAvoid this Dominos location. In the past few months I have ordered twice and both times there was an issue. First, I was only given half of my order and the part of the order that I did get was inaccurate. I gave them a second chance and ordered a few days ago. After waiting over an hour for my food (and after getting an email and an app update that my food has been delivered I called the location. A rude young female answered the phone and wouldnt tell me anything else other than my food was on the way. Half an hour later, still no food so I called back. She was very rude and accused me of "holding up the delivery process" because I kept calling "back to back"-- now mind you I only called twice. Anyway I told the manager I wanted my order canceled and it became a long drawn out process with excuses of the pandemic being the reason for the poor service. What the hell does the virus have to do with their poor service????? SMDH. I will not order from them again...
Read moreThis place has gone to hell since all these kids have taken it over. My order is always wrong or something is missing, it’s very poorly made and is always over cooked or under cooked. I tried again today to see if it improved and it’s just as bad as it was months ago when I was a regular customer by stopped because of how bad it was. Today’s order the parmasean bread bites had barely any parmasean cheese on them and were undercooked and doughy, there were like 3-4 little pieces of toppings on my pizza only covering a few slices, the brownies were hard as a rock, the plain pizza with extra cheese barely had any while the other one had way too much cheese on it and they forgot my bread bites again which caused me to turn around and go back. I’m my opinion they’re too busy talking while they work and not focusing on there job. I will no longer be ordering from this place...
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