Dunkin' — Restaurant in Washington Township

I always go to Dunkin’ Donuts to get water when it’s hot out. Just recently, it was a 90 degree day outside and I was on my to work, I realized that I needed some water so I drove to Dunkin to get a glass of water. I pulled through, and they told me the total was $1.59. I never get charged for a cup of water. I told them I always get it for free, and they said they charge. It’s tap water!! I called the store and the manager was not polite. I explained to him that I always get free water, and what he told me was that, “My employees need to make a paycheck”, what happened to guest service? It’s 90 degrees outside and I can’t get a cup of water for no charge? You’re telling me that you charge your employees for the water they drink on their breaks and the water they use to wash their hands? It was absurd. The staff are not polite and don’t even answer the drive thru when you are sitting there. I’m glad this Dunkin’ Donuts allowed me to realize I should stop wasting money on their specialty drinks because of the people who work there. Not only have I gotten rude remarks made to me by the workers there, I frequently leave with incorrect coffee, wrong items and an overcharge. They will not tell you have a nice day. Just a warning, if you need a glass of water, do not stop here! Go to Starbucks for the largest, coldest and filtered free ice water! Highly disappointed with the service...

To the girl who works the register at the Dunkin Donuts in Washington on Route 31. You're inability to count by "2's" is astounding. Now, to some it may sound ridiculous and it wouldn't be a big deal. However, I cannot deal with incompetent people that cannot preform the most simple tasks. I asked her for 10 of the munchkin donuts. 2 chocolate, 2 jelly, 2 glazed and 2 cinnamon.

"One more Sir"

"No, I only have 8, I get two more. I got 2 chocolate 2 jelly , 2 glazed and 2 cinnamon. That's 8"

"Which one do you want then"

"2 more glazed is fine"

Got home and there was only 9 in there.. You can tell me to stop making a molehill into a mountain but it annoyed me. More so because it's Sunday morning and I have to work all day before going back to work tomorrow. It annoyed me more than it should have. Other than that the service was fine. They were all very nice and...

I ordered a box of joe on the app. I was ready to pick up about 20 mins later and specified pick up at the drive thru. I got there to pick up and I was told it was going to be several minutes and to go park because I should have called to let them know what I ordered because they had to brew a lot of coffee. They even tried to charge me when I had already paid on the app! I got my order after 10 minutes... They are usually very good but this time they made me late to...