On 4/11/21 around 5:15pm, I decided to go to one of my favorite FOOD locations, Eddie Leonard's on Bladensburg Road NE. I walked in stood there for about two minutes. Saw a female worker on the phone taking an order. I waited patiently. Another customer came in. Then another The young lady at this point had taken 3-4 calls/orders by phone and still had not acknowledge us in the lobby. We asked the young lady did she see us? She responded that phone calls r answered first and we can wait. I informed her that thank you but no thank u and told her that she was under the impression that I had to spend my money here and I left So did the other customers once one guy told her that she was rude. We have to stop giving our money to those who DO NOT appreciate our business. You have a choice. Shop where you are appreciated and respected. Our dollars are powerful. I will not be going...
Read moreThis was like the worst carryout that I've been to in DC. First off, this place is nowhere how it used to be. I place an online order, only for it to have been cancelled when my mother and I got there. Then as we were asking then questions about done if their food items, the lady walked off without excusing herself to answer the phone. Totally ignoring us. My mom tried asking one if the other workers to help us, and she acted like she didn't know English. Come to find out later, she did because she waited on a make customer speaking just fine. Smh. They were rude to say the least. It wasn't like we had much of a choice to go elsewhere because it was rainy, and we were commuting by way of Lyft. Overall, bad experience. Don't go here. There are better places to eat...
Read moreEddies employees are extremely rude... no phone etiquette what so ever. The girl hung up on me because my order didn’t reach $15 fist she hung up cause I asked someone the phone number. I never had an establishment act so unprofessional. For all we know they could be serving cats and rats... it’s insane that they think they can be rude and unprofessional in our community and go unchecked because no one holds them to the same customer service expectations that we hold American businesses accountable for providing. Hunging up on a customer as well as answering the phone hold on and not giving the person a chance to say if they are going to hold or not is unacceptable customer service practices. Additional, their prices are...
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