McDonald's — Restaurant in Washington

TERRIBLE EXPERIENCE! NEVER AGAIN. The staff at this McDonald's are rude and incompetent. I placed an order on UberEats with an approximate ETA of 15-30 minutes. Every time I checked the app, the time kept getting pushed back further and further. An hour passes and the food is still in "preparing order" status. I called, wondering why there was a delay. The man who answered the phone (I believe he said he was the manager) first denied that they even had an UberEats orders. After going back and forth for awhile, I asked him to please check the system and refer to my order number. He finally agreed and said that yes, they did in fact receive my order an hour ago. Okay, great...where is it? He says, "they already left with it", even though my app said they were still "preparing the order". I concluded that either the manager was lying or my app was broken. So to rule out fault with the Uber app, I called UberEats and spoke with a rep. She checked the order and said it appears to have been cancelled and never fulfilled. Wait...what? I thought it was on the way? I call McDonalds again, informing them that UberEats is now claiming the order was never fulfilled, even though the manager claimed it was out for delivery. Instead of apologizing and offering a refund, I was placed on hold and after some time went by, the phone hung up.

I ended up ordering from Denny's. The food was at my door 25 minutes flat. That's what I call "Fast Food".

I will never go to this McDonald's again.There's not one person there who made it past the 6th...

To all my fellow Mickey D’s lovers. Please be ware of the uncooked “100% Beef” burgers. My co worker and decide to share lunch together and she want to to get McDonald’s- well. She returned gave me my food I first started eating the fries which were cold (only work 2-3 min away from this location) but I continued to eat them, I than dug open my broke box with this not so juicy burger to later discover after eating half of the sandwich that the burger was undercooked, this burger was so pink you would’ve thought I asked to have it cook medium rare. I tasted something cold and mushy! I stab got up from my desk and called back tot he store. The person I spoke with was pleasant and agreed to make it right- I got to the location I brought the burger back in they chuckled as if it was funny (sad face) it wasn’t I am now annoyed because of course my stomach doesn’t do well with raw meat. I am more than upset that I not only wasted my time but when I got there the manager in the back didn’t seem to really care- the guy that did my refund was nice but over all..they didn’t seem to care. Please aware! Don’t get...

Wow... such a noisy and disgusting place to eat. A line of 10 people and only 1 cashier. It took 15 minutes until the cashier took my order and then 10 minutes until the food runner gave me my food. 25 minutes in total to receive a bag with cold and very old chicken nuggets and cold and old french fries with no salt at all. Managers arguing with each others in front of customers. Every single employee in the restaurant looked extremely stressed and mad. All employees starting for the managers urged to be trained. Corporation should send someone immediately to check out this place and they should start by just listening to how rude they are when taking the orders in drive-thru and inside the restaurant. Cashier would greet you with a "WHAT DO YOU WANT". Teenagers running and screaming inappropriate words. The restroom was by far the worst restroom I have ever seen in my life... excrement all over the toilet and even on the walls, the strong smell of it would reach to the lobby while enjoying your cold/old food. I definitely don't recommend this...