PITMASTERS BACK ALLEY BBQ — Restaurant in Washington

Me and my staff went in here for lunch.Yes it is down a stinky alley and literally there's no parking and we seen rats (which are common and the size of pitbulls in DC)running from under the Dumbster which is literally located in front of this place.

It wasn't a sight to see but I know don't judge a book by its cover by sheesh this book was terrible.

Yes there is a huge sign on the outside saying "If you didn't call in,DON'T BOTHER COMIN IN!"-Literally I'm thinking this is kind of rude but are they serious?How can you have a place to come and "waste money" and have a sign throwing people off to the point me and my co worker had to go in and ask is the sign a joke or real?

When we went inside there was a Spanish guy making the food and a young middle age Spanish woman taking the orders with a arm full of tattoos.

The lady had a bad attitude like your inconviencing her by you even being there.The prices are insulting for the quality and quantity this place gives you.

I ask for the cheapest main dish on the menu and she says she out of it.So I say ok and I order something else.She got annoyed apparently and said a joke in Spanish to her chef and they both laughed not knowing I'm actually Spanish too and know my language.

So at this point I'm mad and furious how not only how they joked about me ordering but she is a jerk and I wish I never would had stepped in.She doesn't know me neither does the other Spanish chef.My point is I could be going thru something bad and the last thing I need is to looked down on or even made fun of.Dont put nothing past the next person.

So as I'm sitting there mad as hell I noticed there's no TABLES TO EAT the place is dark and gloomy like a dungeon and the food.....

Holy cow where do I start.The Mac n cheese was 9 dollars!!!

Not homemade not even velveta!!!It was the Safeway Mac n cheese pre made to the point it was still in the oven tray as if it was took out he oven and placed right in a bag for me.At Safeway there 4 dollars for a personal oven pre made Mac n cheese.So Terrible.

If your wondering what else I got ,look no further because that was it I had to ask for a refund for the "loaded potato"because I knew if this wasn't nothing than I'm really in for a treat.

Don't go here.Stay away.Beware.Caution.

I don't know how these people on here can say anything over 1 star about this place unless you never had decent food and good welcoming...

The operations of this place are a mess. I called to place an order and the phone line got cut off 4 times. The employee told me he their phone line was having issues. Placed my order and drove over. Parking was weird and I wasn’t sure if I was parking in the correct place. Finally found Pitmasters and wasn’t sure if I was supposed to go to the right or the left to get my order. I found the place where BBQ was being sold and stood right where a sign says, “Place your order here.” Waited about 2 minutes for an employee to acknowledge my presence. I was told to go to the front to pay b/c my order was up there. I asked to add cornbread and the man added it to my ticket. Got to the front and the cashier asked me to wait a few minutes (not sure what for). The first employee came over a few minutes later and told me it’d be 15 minutes before the cornbread was ready and asked if I still wanted it. I said no, so he told the cashier to cancel the cornbread addition. She complained about their process being problematic and that she needed to call someone. I was told to wait again. About 2 minutes later I asked her if it was ready and she told me they were still making it. I told her I was told that the food was ready and at the front. She looked over to where pickup orders are and found my order. I paid then checked whether my order was correct. I ordered brisket (“just the protein”), but they gave me brisket sandwiches. I told her my order was incorrect. She passed me off to the first employee and he told me he had misunderstood me because the phone lines were having issues. Never once on the phone or in the store did I say the word, “Sandwich.” He then told me that they don’t have the brisket. Wow. 30 minutes gone by for nothing. I had to wait a few more minutes (seeing a theme here?) for them to refund my money. I asked for my parking ticket to be validated, which they did and I left, irritated and empty-handed. They could have the best BBQ in the world, but it wouldn’t be worth the headache I went through. They probably don’t have the best BBQ in the world, but I didn’t have the chance...

Wow! Ladies and gentlemen, you have to be Houdini to find this place. Thank God I had one next to me. It was in our backyard and we had no idea. We accidentally ran into it. Boy, are you in for a surprise. This place looks like Ripley’s Believe It Or Not but the food is incredible.

We ordered the Austin Brisket Sandwich and the Broasted Perch Sandwich along with the baked beans and the Mason Dixon fried okra as additional sides. It was incredible. The brisket melts in your mouth. Fried okra I love you. The baked beans with morsels of pork and bacon made me speechless. The tarter sauce and cole slaw were fabulous and the mother-in-law slaw had the wickedness of my former mother-in-law. I have never seen fries like the Texas Sidewinders. Crispy on the outside and light and fluffy on the inside. When I opened my box, the sidewinders portion was so generous I thought I was about to be surrounded by Turkish dervishes. So I had to immediately start consuming them before they started twirling around me. Folks, the hole-in-the wall ambiance might scare you as you enter. But, please be brave and take that extra step. You won’t regret it.

The young man who took our order and the rest of his crew worked well together, like a fine Swiss watch. Thank you Houdini for not making it impossible to find one of the finest bbq...