QDOBA Mexican Eats — Restaurant in Washington

I can totally understand that being a service worker (especially on such a busy college campus) is stressful and taxing, but in the two times I’ve been to this Qdoba location, I’ve yet to experience good service.

When I asked if could I get chips and queso when checking out, the cashier said, “chips AND queso?” in a tone that shamed me for my order. I got my chips, but was told to head to the back of the line if I wanted the queso, which honestly didn’t make sense in my opinion. Before coming to this Qdoba, I don’t think I’ve ever been outwardly judged for ordering a menu item at any restaurant EVER.

The food is just fine—there’s nothing remarkable about it. If you want a Chipotle-adjacent meal, then it does the job. With that being said, the food is not good enough to compensate for the horrible...

I have been to this location numerous times in the past few months. As a freshman at AU, I was truly shocked how poor the service was. To clarify, some staff members are very kind. However there is one worker (red hair, lack of friendly face) who continuously spreads negativity. I have witnessed her scream at people for not being loud enough, give them dirty looks when they ask her how her day was and on one instance I asked her to remake my bowl because she gave me beans when I required beef. She threw my mistake bowl angrily and yelled at me that I don’t speak loud enough. Seriously guys, I understand this location is busy but this behavior from workers is...

The MOST unprofessional staff I have encountered at a Qdoba location. Not one staff member spoke or acknowledged customer presence being the first customer in line. I waited 5 whole minutes before a word was spoken to me. The manager and line team need to be REMOVED ASAP or they need IMMEDIATE customer service training. The worse experience from the tone they spoke with to the exchanging of food. Highly disappointed in this experience as a paying customer. I was given old veggies for my veggie bowl. DATE...