Ugh, not a review I want to be typing at all. Where to start...Service so slow. Not to mention slow but, she could not remember half of what we asked for...NO IT WAS NOT BUSY! I have patience, I was letting it slide. Still annoying to say the least. Had to ask for kids menus after being there for 20 minutes, and they obviously seen children with us. Blamed someone else for that. Unprofessional. Had a very hard time listening to us, the customers, and truly paying attention to orders, etc. Water and lemon, no lemon, no straw served. Fruit for child was told oranges and grapes, brought plate out and it has pineapple...I am allergic to pineapple. Good service would have known that the fruit on hand was different then discussed and talked to me first to see if that is something we still wanted or to change it before putting on a plate touching other food. Service overall was extremely slow...like waiting to get a drink, food, spoke to by server, etc SLOW! Ordered 16 wings to go...buffalo style...get home to see them BARE!!!!!!! SHE DOES NOT LISTEN! Simple as that!
Other areas of concern besides food and service...went for the bingo. Once that starts it is very drab. No music lightly, NO MIC, and the person giving out numbers/letters, was hard to understand! If you wanted to speak to anyone at your table then forget hearing what she was saying. Her G's and B's sounded so much alike luckily she would tell us "G" for "Girl"...still was not even that easy to understand much less to hear so not as "fun" as it should be, unfortunately. Next issue...yes, there is another. They specifically HAVE happy hour from 3pm to 7pm. Advertistment clearly states this. AS WELL AS HALF PRICE WINGS ALL DAY! So, Happy hour 3pm to 7pm also half price wings ALL DAY. Bingo at 6:30. We had three tabs and when our party showed that the items were clearly not discounted as stated...she was upset. Ummm...why?! ANY OTHER BUSINESS WHO RUNS HAPPY HOURS (TYPICALLY DAILY, ESPECIALLY DURING THE WEEK) and a FOOD SPECIAL ( RAN ALL DAY) will honor that and NOT have any issues. SHE DID! She honored it for us because we said something...but come on now! RUDE!!!!! Then we hear her going over to others, blaming others again, and saying that she cannot have BOTH deals ever again! UNPROFESSIONAL to say things out loud in front of customers, and unprofessional to be mad about YOUR OWN SPECIALS! I have never had ANY business act like their specials they run not be valid and/or that they can't have both. And I frequent a lot of places. I have worked years in the service industry and I have seen it all. But, for her (manager or owner by the way she talked) definitely has ZERO clue how to work the "service" side.
Kudos to installing and adding games etc plus good Bingo prizes. But, if your service side sucks the business will always hurt. We never had that type of service issue when...
Read moreTalk about a place that is no good. This is probably the worst place in Washington if there were ever a survey. A place that is worse than the sandbar, lol. I have tried it twice with the new owners. Let's start with the wife or girlfriend of the owner. She is rude and not nice at all. Listened to her cuss and be rude both times. The service is slow as slow gets. The bartender has the worst attitude and teeth, and runs around yelling. Not sure how the place stays open. Probably from the crowd they bring in on Friday and Saturday. I miss the old place. It operated much better; these owners should sell to individuals who can effectively manage a service industry. Hopefully, they do better in the future. If they are going to do better, the wife and her bartender friend need to consider a different line of work. The service industry is demanding and not for the...
Read moreThis is the perfect lunch spot for a summer day! We arrived around noon and were thrilled to grab a table on the beautiful, dog-friendly covered patio. The soft, live music in the background created a wonderfully relaxed atmosphere. The restaurant itself has a classic bar and grill vibe with a cool, industrial charm.
We ordered the pineapple BLT, fried cauliflower bites, and the original burger with fries. All the food was good and a great value for the price.
A few things to note: they were out of several menu items, and unfortunately, their tap beer was warm due to refrigeration issues. Despite that, our overall experience was very positive, and we will...
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