Starbucks — Restaurant in Waterbury

Oh wow what an experience this morning 🤬🤬🤬🤬 I don’t normally care to get my name put on my coffee but it’s Starbucks and that’s their thing so I started getting into it sometimes they don’t ask for your name and I’m like ok whatever but one day I saw that they didn’t ask me my name but they put “ask me” on my cup ok I didn’t say anything fast forward to this morning I asked to have my name on my cup the white guy at the drive through line was acting really dumb so I said put my name on my cup the manager came to the window and started writing my name with a marker like it would be that hard to print out a paper with my name so I stopped and explained what I needed her to do then she did it then gave me my coffee and told me not to pay and not to come back. I didn’t want to hold up the line any longer so I drove off then I look at my cup and saw that she gave me the same lid with my name half written in marker so I decided to go back and get a new lid and to get her name she became loud and was causing a scene and I decided to snap a photo of her she was bold enough to try to grab my phone out of my hand 🤦🏾‍♀️ Rude rude rude damn I can’t believe I spend over 60$ a week at this place and that’s the treatment I get sad they need better ppl there

The sandwiches isn’t even that good lol 😂 I have tried every sandwich on that...

This location is always super pleasant and has a nice airy/open atmosphere with tall high ceilings and PLENTY of seats. There's 2 high tables (with 2 high seats each) by window, and rest of tables range from 2,4 to even 8 seats total per table. Even at busy times, somehow there's still calm atmosphere (granted there isn't a random crying small child, but that's with anywhere). The loudest it gets is the tone of a group in a library, with voices + background noises.

They use natural lighting until ~5pm or when it starts getting hard to read small text on paper, since they have very large (ceiling to floor) windows for the sitting areas.

The staff is very friendly too, one has called me before, 2 minutes after when I made a mobile order, to let me know about a mistake I made (never order fraps normally so didn't know couldn't have 0 ice) and let me correct it. The friendliness can vary, but that depends how many are there. When there's 1 on register, 1 at drive through window, and only 1 real barista, they try their best to get everything done timely fast. Don't worry about speaking up! (coming from a very shy...

I went today December 29, 2020 to Starbucks and waited in the drive through for about 10 mins. Which I go every day for a coffee. I placed my order and asked them to steam the milk. The cashier gave me the price which was around 5 dollars and chance but when I went to pick up my coffee at the window he charged me 7 dollars and change. I asked him why are you charging me more and he replied that it cost more to steam the milk. I told him that you can’t give me a price then charge me 2 dollars more when I pay. He was so rude and he said “do you wan the coffee or not?” I said yes, I waited long enough on the line. The he gave me the coffee and slammed the window and walked away. I waited to get my receipt but he never came back to the window. (He was a heavy set guy with glasses working in the drive through window today when I got my coffee at 135pm) I have never been so disrespect. That kid should not be working with customers with...