Get your deals straight and stick to your word and honor the deals you tell your customers! My boyfriend and I Tried to do the buy 1 large pizza regular price get 1 medium for $1. On the flyer it does say online offer but we called and they said they would honor that deal and to bring it in. When I went to pick up the pizza they said they couldn’t put the code in or give me the deal because it was an online offer, I explained to the cashier he told me on THE PHONE that they would honor the deal! If that wasn’t the case they should have told us on the phone to order it online instead. So instead of our pizza costing $17 it costed $27! We only wanted the medium pizza because it was $1, if We would have known they were going to charge us full price we would have just gotten the one pizza. Was...
Read moreExperienced the rudest service ever in my life here by the guy making pizzas. It was so bad even the other customers said something. Who in turn he was ride to as well. When I asked if he had a boss I could talk to he said "unfortunately yes" but never gave me his info just credited my order for free and continued to be rude to everyone. Mind you I spent 45 minutes waiting on a salad for my order that was done 30 minutes prior. Then get home and the pizzas were all wrong. Thank God I got credited the money. This place is always spotty and we have them another chance and ordered delivery a coupe weeks ago that was good. This prompted me to do a pick up order last week. Never again will I go to this establishment I should have went to Happy's they are always friendly and have my...
Read moreMy daughter accidentally placed an order for a carry out when she meant to put in as delivery I called and spoke a associate named Steve and instead hearing that it was a mistake spoke over us and was rude mocking us in mid conversation. I asked to speak to another manager which I did and he was ok about accepting the mistake and refunding my money because it was out of their delivery zone.however when I called back I got Steve on the phone again and I politely asked to speak to the manager and once again he mocked me and made fun of the way I was speaking over the phone.I feel like this should have been handled better and he should not be working in customer service if he does not know how to...
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