KFC — Restaurant in Waterloo

Absolutely the worst customer service ever!!! Trying to order my food and they didn’t have what I needed and a manager came to the intercom in the most unprofessional way telling me 2 ways I could do the order but then states or I can just leave … really that’s how you talk to customers that are about to spend $50 plus in your store and she is trying to get the order right for her family because yall are out of a regular menu item at dinner rush.. go back to kindergarten and learn how to treat people .. then the assistant manager and cashier trying to hide her cause she can’t stand by what she said. Only can talk trash to me behind a drive thru speaker. Yall a waste! Then refused to give a managers name nor would give me the corporate number. Worst management that’s probably why the customer service is so bad. Yall need some lessons from...

Forgot our biscuits, the chicken was greasy and disgusting we almost couldn't eat it. The only reason we got KFC is because my little one loves chicken legs and our local deli was out. So gross. Don't go there unless you want a bellyache. I've tried calling several times to inform them and it's just a...

This location is currently a KFC/Taco Bell although it sounds like this will only be a KFC soon. We currently like being able to buy both KFC & Taco Bell at the same time. We'll come back here when it's just a KFC but I'm not sure that I won't be...