Celebrity Pizza — Restaurant in Watertown

I would give this place zero stars if I could. After being a customer for over 15 years and enjoying the soft serve delivered during the summer, and finding their pizza one of the best I have ever had, I had a incident last night that resulted in a fatal error on their part. I ordered a large pizza with half mushrooms and half olives. When it arrived, it was soggy on one side and hard on the other. How they accomplished that no one knows. Unfortunately I did not realize this until after the driver had left. When I called for a replacement, I initially spoke with the cashier, who spoke to me in a very rude tone. Perhaps she forgot that I was the customer who eventually she gets a paycheck because of. She stated that the Manager was not there. Nor did she offer to make me another pizza and have it delivered, nor any other attempt to refund me. Close to half an hour later the Manager finally called me and was also rude and would not take any steps to correct the problem. He told me that they would never deliver to my house again.

The real person hurt by the loss of my business is the driver who I routinely...

So here is the thing. Great value for many items. Crispy, delicious food and treats. It's the summer seafood shack vibe. Hamburger was ok, nothing special. Hammock sandwhich, great price, and pretty good as well! Next time, I'll ask for more tartar sauce. Spicy fries were not spicy but flavored, and they were crispy and yummy. Onion rings we very good. Tap water was even great and cold! The soft serve was fun and good, plenty of jimmies on it. I got the hazelnut, and it tasted like it was vanilla with a few pumps of hazelnut coffee syrup in it, so it was ok flavor, but consistency was great! I think they need a menu that's a little easier to read. There is a parking lot which is a luxury in these parts. Outside and inside tables. It's pretty clean, always busy. We are returning to try other things!

Update: I tried the meatball calzone. It was really good, but not amazing. I liked the dough the best, meatballs were not the best quality, cheese was good and I loved the maranara sauce they gave to dip it in. The calzone itself I felt like needed some garlic. I got it to go I would have loved some packets of red...

We went for dinner. We ordered a pizza, the fried clam plate, and two large diet pepsis. They gave us small drinks. But I figured that would be okay -- we'd just get refills if we needed to. Our food came. Before we'd finished it, we were out of diet pepsi. I went to get refills, only to be told that they don't do that. What??? We weren't pleased as we finished our food. I was very displeased thinking about the over 20% tip I'd left at a restaurant where you stand to order, get up to get your food, and bus your table. We'll go back. We really like both the pizza and the clams. I'll be sure we actually get large drinks. And there won't be...