Burger King — Restaurant in Watsonville

For the first time I downloaded BK Application. and order. My experience was very unsatisfactory. I was missing an original chicken sandwich. I send a text to delivery person and he said they probably didn’t put it in there. And after multiple attempts to reach BK restaurant they answered me and said we don’t have anything missing , your order was all in there. We can’t refund you because we are not responsible of whom pick up your order. I told them but I order thru your application. The application is representing Burger King it has your name. I told them to check cameras to see they did put all my order there to see what went wrong. Was it Bk or delivery guy?They said I will not recommend using the application because you never know whom will be delivering your food. It’s not the refund the issue is that Burger King is not doing anything about it, and is not taking any responsibility. I will not recommend using the application. And I feel that my town Burger King, that I will go to,...

Neglectful dangerous mistake. Diabetics can have sugar free/diet soda. Regular sugar soda can send a diabeticintoo a diabetic coma, cause them to be hospitalized or even kill them. It is serious. Our delivery order had 2 diet cokes in the order. One was for a diabetic that did not get any food, just the diet coke. When the order arrived, I checked both sodas to be safe. I'm glad I did because both tasted like regularCoca-Colaa. I tried messaging the delivery driver to see if he knew for sure. No response. I got out test strips and tested both sodas for sugar. They both tested positive for high levels of sugar. This meant both are 100% regular Coca-Cola. This type of mistake could be...

Absolutely terrible experience. I waited in the drive thru line for 40 minutes (by the time I realized it was a bad idea, it was too late). There were only 5 cars ahead of me. I ordered 2 sandwiches (not meals) and 2 orders of nuggets. Get to the window and they are not taking cards. Not a huge deal since I carry cash. My order cost $16.47, I paid with a $20 bills. Didn't look at the change or the order till I got home since I was in a hurry. But I was given $6.55 change, which would be a win if they had given me the $7 sandwich that was missing. On top of that,, i did not get a receipt. Tried to call them, but the number listed connects to something that sounds like you were ...