The Spanish Traveler Restaurant — Restaurant in Waukesha

Went here on a Friday night. Walked in the door at 8. They closed at either 9 or 9:30. There was no other customers in the place. The only person to wait on us was the "manager" or whatever she was. She was quick to put chips and salsa on the table which was nice. BUT, it took her 15 minutes to come back to ask us if we want something to drink.... We told her we wanted a beer, apple juice, and waters. Because we have sat there trying to eat salsa and chips with nothing to drink. Took her another 10 minutes to get a bottle of beer and pour a cup of apple juice "which came out of a juicy juice bottle from wal-mart" Then took her another 15 minutes to come back and ask us what we wanted to eat. All the while... never getting the waters. We ordered the food, asked for the waters again.... 20 minutes later the food comes. Still no waters. SO at this point my one beer and my wife with the small glass of Juicy Juice has been gone for a while. Now we are sitting there with food in front of us and nothing to drink. She is standing behind the bar talking on the phone. I get her attention and say can we get the waters PLEASE. She holds up one finger and says hold on a minute. Then walks away on the phone. I wait maybe 8 minutes... i get up and go find her standing back in the kitchen area talking to the cooks. I ask AGAIN for waters. she gives me attitude and says "i will be right with you OK". So i walk back to the table and sit down. She comes out maybe 10 minutes later. I asked for the bill and a box for the food. Paid the bill and left no tip, due to being the worst service ever. She actually comes out into the parking lot when she seen that i didn't leave her a tip. She yells and says she gave great service and that we wouldn't be welcome there again. Needless to say I wasn't going to be coming back there again anyway LOL. All I can say is that I wouldn't go in there unless there is actual staff to wait on you. If it is a little lady with dark hair and...

You have to order at the counter which is fine, but the poor girl had no help as a young lady was standing next to her doing absolutely nothing. We order the food and I asked if I could have a fresh jalapeño with my guacamole, she asked the kitchen and they said they didn’t have it. I questioned that seeing that the plate I ordered said it came with a grilled jalapeño, which you use fresh jalapeños. I also upgraded my plate for a meal after I was told that there was more than soda on the fountain (I don’t drink soda) I go and try to get lemonade or HiC and it wasn’t working. Sooo I went and stood in line to let them know it wasn’t working and if I could have something else. Some man said he’ll take a look at it it a minute. Go sit down and take a bite of the guac and it was browning and tasted old so I go and stand in line AGAIN to order 2 sides of avocado so I can make my own guac on the table. As I’m in line the man (I assume he’s the manager or owner) goes by the sodas and then comes and tells me that it works! He doesn’t know why it didn’t when I tried but ummm it’s working fine. I apologized a few times and swore to him I tried it a few times before I said anything. You guys…. My friend was sitting at the table and seen press it, nothing came out and then seen HIM TURN THE KEY to turn it on! He made me feel as if I was making it up when he turned the key to turn it on. Now our food comes, my friend thought she was ordering 2/3 tacos and upgraded it for a drink and 2 sides for almost $13, she got 1 taco! The food was bland but I will say, the lady busing the tables was on it and very sweet. After all of this, my bill was $60, I tipped 20% and we’re...

First time here. We stopped in for dinner on a Thursday night. It's located in a stripmall. Big windows on the front that bring in evening (westerly) sun. It's set up to order at the counter, they give you a number, and then bring out your drinks and food.

When we arrived we were greeted by a super friendly staffer. Since it was our first time she explained the process, told us we could open up a tab, which allowed us to get drinks and guac while we decided on the rest of our order.

Our drinks, a Margarita and Paloma were both very good. Generous pours, with interesting seasoned salt on the glasses. They had brought us a small complimentary basket of chips, with some Salsa. The Guacamole that we ordered came with another batch of warm chips. The Guac was was good (not great). We like it a bit chunkier, and it didn't taste "just made fresh".

After a short wait, our food came out. We got a "Uno Dos Tres", with Empanada, Tamale, and Enchilada. Each of those items was very good. The favorite, Beef Empanada was larger than we are used to, deep fried?, with some guajillo cream that was delicious. The Carnitas was also very good too. It came it hot, very tender, and a good portion (took home leftovers).

Throughout the entire meal, the staff/servers checked on us, got us additional napkins, and some waters. Very attentive for having counter ordering.

With the exception of the Guac, the meal was excellent. Definitely...