Milio's Sandwiches — Restaurant in Waunakee

I've had Milio's only a few times when in town for work but have always loved it way over Jimmy John's and Subway. I learned the hard way today that a "skinny" BLT is just bacon on bread. No lettuce, no tomatoes, no mayo. I opened my sub, I gave the location a call and the employee that answered the phone set my straight by explaining what a skinny is. I messed up when I order.. I get that. I joked that they should just call it a "B" if it just comes with bacon. The reason for the 2 star review was because the only option I had was to buy another sub. I work in customer service and that answer let me down. I ate my "B" and...

There I were, manning the helm of a #9 Italian club when from the slippery mayonnaise depths of the beast forthcame the tomato of legend. A man overboard, to my own dismay. Alas, the eyes of me hearties were astray as the red slice lay on the gleaming floor. A taunt, so near yet so far. But to take it back up would be treason, even blasphemy (allbeit a clean poopdeck). Talk not to me of blasphemy; I’d strike the sun if it insulted me. And this beast had done just such. In one defient fell swoop I bent and reteived the tomato. In triumph, I replaced my prize between a gap that filled both...

I placed an order online and after an hour and a half of waiting. I decided to call the store. They proceeded to lie to me and tell me that they never received my order but I could hear the employees in the background saying that they found it. Eventually they admitted it and apologize for lying... this is the second time I've had this happen with this store. Quite possibly the most poorly managed Milio's...