McDonald's — Restaurant in Wauwatosa

Some of the staff here is very rude. It’s disheartening that the Hispanic people are very nice but the black people are rude and then they are rude to the black customers but not to the white customers. I am black so I’ve experienced it and witnessed it first hand. I come here almost daily and I’ve never been treated with so much constant disrespect.

Don’t get it wrong, it’s not all of the black employees that are rude. The manager who is a black won an is actually very nice and accommodating.

But the black guy In drive thru with the stretch marks on his arms is very rude once he knows you are black but he starts off nice until then. At the window, he never says thank you or wants to tell you your total, he just outs his hand out, expecting you to reach all the way over to his window seal to hand him is card then it’s like he nearly throws it back to you.

The white, older white lady is VERY rude, in fact, she is the rudest of them all. I had to laugh at her last night to keep from letting her make me mad because I don’t give people like her at power over me or even the satisfaction of thinking they are getting under my skin, because that’s exactly why people like her treat people like that.

This is not customer service and this is not how you treat people who are spending money at your establishment. My next move is to call the owner, after that corporate. It it continues beyond that, it’s time to take other measures because I will not continue to be disrespected at the place I spend my money at. and they get away with the rude behavior because nobody is making the owners aware do this is attempt #1.

But these rude employees really shouldn’t forget that this is Milwaukee. People get seriously hurt over smaller things so if they catch the wrong person on the wrong day, you guys will now know what happened- it’s their rude behavior that provoked a person to stand up for theirselves. Address the rude culture at your workplace before...

This is your standard McDonald's serving the consistent fare we rely on. The one and only reason I stopped at this location is because I happened to be in the area and had coupons. I just didn't feel like going home and putting the effort into making something. I gave this location 3 stars because of its AWFUL set up. Like we see in so many areas, mainly rural, this store is in the city and connected to a gas station/convenience store. Unless you're traveling west on North Ave., there is absolutely no good way to enter the site. From 124th St. traveling south, you have to go through the stoplight into a residential area and find a place to make a U-turn on a heavily traveled two lane road. Traveling east on North Ave., you must go through the light, pass McDonald's, and go by, approximately, 3 turn offs clearly marked 'No U-turn. At this point you may as well skip it and go to Hwy 100/Mayfair Rd to another location. I, accidentally (thinking it would go through), turned into the PNC Bank parking lot and made a really tight (illegal) turn on the sidewalk to enter. The Drive-Thru is equally fascinating!! It extends around the building and, when busy, blocks the door to the convenience store/gas station. When this happens, there is no way to exit the gas pumps or park just to run in for an item or two. It doesn't matter but I can't think of the name of the store. With all this inconvenience it's just easier to visit the McDonald's about a mile down the road (124th St. or Hwy 100/Mayfair Rd). Both of those locations are surrounded by other fast-food restaurants, I.e.: Culver's, Panera, Wendy's. This location just isn't worth...

So, The advertised closing hour is at 11 PM on a Wednesday night. At 9:45 PM, all store lights are on. The doors through the store's BP pantry are locked! The drive thru, forget it it. NO attendance at the lighted ordering board, after waiting several minutes. Pulled forward at the pick-up food window for another several minutes. Still, no one around! I just drive off from an opened business call McDonalds. I called their store number and get an answer. I asked where someone was to take my order. The answer is this, "Hello?". I asked is this McDonalds on W. North Ave.? "Uh... yeah". Uh yeah what? The answer was someone was changing a battery! Idiots. What does this have to do with taking a food order from an opened restaurant. They want...