Burger King — Restaurant in Wayne

Placed a order for pickup and went to restaurant to pick it up. Was told by the manager they never received the order and there was nothing they could do , I offered to show her proof of purchase and she dismissed me immediately. I went back around drive thru and tried to talk to her again where she loudly screamed " I CANT HEAR YOU COME ROUND " I proceeded to do so and showered her the proof of purchase where she acted dumb saying I was at the wrong place even though the address was prominently displayed on the screen in my proof of purchase receipt. It took me threatening to speak to corporate for her to attempt to resolve the issue but by than it was too late and her attitude left a horrible taste in my mouth . I proceeded to ask for her name multiple times and she refused to provide it to me and finally provided me a fake name lol . The manager Serpil needs to be fired beyond upset considering I've been coming here for years and never received my order or a refund for this...

One of the worst dining experiences I ever had. The place was not crouded but there were a few customers. I ordered a Whopper - nothing special, the guy who puts the food on the tray couldnt move any slower and could only do one thing at a time ,4 customers behindme in line got their order before I did-The manager (using that term losely) finally stepped in and started helping him -I ended up with the wrong order, which they corrected and then proceded to tell me they wete out of salt- ever try to eat BK fries without salt- After all of that the burger was actually cold , I threw it out and left and will never go...

I dont know what it is with this location, but the food has always been terrible. Never never fresh and for the price you pay it should always be fresh. the people who give it 5 stars, they either work there or know someone that works there. They just finished the remodeling of the place a couple of months ago. Looks great, but too bad the food doesn't even come close. I've given this place more than enough times to see if I'd be happy with the food but as always disappointing. I'm sure the staff is friendly and nice but yea never again. Even if they were to offer me lifetime of free...