Absolutely awful! I go to this Dunkin’s all the time and never have a problem until two new people were hired. They gave me no straw with my drink and my bacon avocado toast wasn’t toasted on a end piece with no bacon and no avocado toast on it, the second time I went again the same new guy gave me my toast with barely any avocado on it, not toasted and RAW bacon. The hash browns were cold and not toasted at all, same with the bagel bites. I had to throw out the whole order because it wasn’t even edible. The guy that was making the food was in a white t- shirt and the guy training him wasn’t paying attention at all. Both times I was the only one there, I have never wrote a review before but my experience has been so awful and can be...
Read moreToday... Came in the drive thru to order and the lady at the comms told me extremely rudely and with attitude to go somewhere else if I don't know how to order. Mind you I wanted to make sure my drinks were correct so I asked for a Chai latte " tea with milk" and a coffee latte "coffee with milk". She was correcting me with a tone of voice "so Latte so Latte" multiple times even though I explained why it is actual cafe latte a french word. But she literally said, after that to go order somewhere else if I don't know how to order. I was the only car in the drive thru, so not busy.
One year ago review: Their steamer was broken! Is it possible that a Dunken coffee shop doesn't plan for...
Read moreTypically the associates at this Dunkin Donuts drive thru are very customer friendly. I'm rating this drive thru only location at 3 stars for one reason. That reason, no whip cream. There are 2 Dunkin locations in Webster, which happen to be owned by the same franchise. So when one location runs out of a product, the other one is usually also out. Some products you can understand running out of. Items that are used with just about every order, or regularly should never run out. Whip cream is an item that I'm sure is used everyday at thousands of Dunkin Donut stores around the country. This is an item that should almost always be in stock. Yet for the past 3 days now, no whip cream....
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