McDonald's — Restaurant in Weddington

We have finally decided to avoid this McDonalds at all costs. Every time we have been there has been an issue! My husband and I were surprising our daughter at school for lunch and decided to get her a happy meal. We had to wait 15 minutes for a happy meal to be made, which made us late for the surprise and she already grabbed her lunch from the cafeteria. I have to say thought that the poor lady at the register tried to help everyone waiting by asking the manager and a few other making the food how long everything was going to be and they all just completely ignored her!

The most recent time we went as soon as we got to the drive-thru window the lady opened it and asked if we already had our drinks, of course we hadn't we just got here so I just said no. She handed us our drink and we were then asked to pull around to one of the reserved spots. When our food finally came out I saw right away that we were missing a happy meal so I informed her of this and she was not happy that she had to go back in. She left and I (out of habit for this McDonalds) looked in the other bags to make sure everything else was there and surprise, surprise we were missing a sandwich. So instead of waiting longer I decided to go in and let them know. I went through the door right where we were waiting and then noticed that the lady ad gone through the door on the other side of the building and taking her sweet time swinging the happy meal. Meanwhile I had to just stand there waiting to get a sandwich and no-one asked me if I needed help until the original lady came back in and was not happy that I was asking for my food. When I got back out to the car my husband said that because she was swinging the bucket for the happy meal so much the lid actually flew off and she didn't even realize it and then got mad when he let her know we were still missing something.

This was the last straw for us and our kids even commented how bad it is so we have told them that we will no longer be getting McDonalds from this store and they completely agreed.

Yes we did inform them of this issue and the Manager has apologized, and offered to buy us a meal, but these are just 2 of the issues we have had with this store! And based on peoples comments while I was waiting for the 15 minute happy meal there are quite a few people that are having the same issues.

We don't treat the kids to eating out all that often so when we do we would like it to be a...

Where do I begin?!? When we pulled up to the window we were asked to wait one moment. Definitely not the problem. We proceed to order when he returned. The very first question was...do you have any apple pies? He says yes! Awesome! Great! We proceed with our order. Nothing crazy. Quarter pounder with cheese meal with a frappe upcharge. The crew member interrupts to say... sorry we don't have anymore apple pies. Ok. Not a problem. Can we get a cinnamon roll, plain sundae and oreo mcflurry. We weren't told a total just told to pull around. Again... I let it slide. We get to the window he then tells us they don't have any cinnamon rolls. Come on man! I asked what kind of baked goods do they have... with an attitude this young man says the strawberry and cream pies. I asked is that it? His response was.... to my knowledge. Still with a full attitude. I said ok I'll take the pie. We receive our receipt to see that we were charged for the cinnamon roll that they don't have. We pull to the next window to pick up our food... please tell me why the guy who is handling the drinks and bags of food rearranges his nuts!!!!!! Mind you we can see clear as day from the car. It's a glass window. Homeboy touched his junk and proceeds to make my plain sundae. He comes to the car to hand us the cups and we called him out. He leans out the window and say... I didn't grab my nuts! SIR, YES YOU DID!!! WE CAN SEE YOU! My aunt tells him to get some hand sanitizer and he still didn't wash his hands. I try to explain that we need a refund for the cinnamon roll because we were overcharged for the strawberry pie. Before it could be explained the extremely timid manager was given the receipt and handed our money with no questions asked. She closed the window so fast to avoid hearing what we had to say. As we pulled off you could see of 3 of these poorly trained employees huddling together trying to figure out what went wrong. 10 out of 10 would...

I was ordering at the drive thru. I have a condition that causes my hearing to be diminished, so naturally it can be difficult for me to calibrate my speaking volume. Apparently, I was speaking too quietly to the tastes of the ubermensch sitting behind the speaker. He said AND I QUOTE “I can’t hear a word you’re saying”. Naturally, I spoke up. But apparently, Goldilocks wanted to try some more porridge. When I reached the window, I was so taken aback by the scintillating wit that stood before me. Frankly, I’m guessing there were famed authors around the world spinning MADLY in their urns. Walt Whitman, gone. Dickens? Irrelevant. This man said, and I’ve thought long and hard about his display of sheer literary genius, “can you hear me now?” with the sass of someone that can only be summoned by someone so ferociously dissatisfied with his life that he would find himself working at a MCDONALDS at 11PM. When I tried to explain my condition and that I hadn’t meant to be rude to him (I am a human after all), he said “I don’t care” (another stroke of genius, let us hope only that this man has someone taking diction). Now, I do not mind not being treated like the center of the universe when I interact with the minimum wage. I do not even mind a little bit of rudeness or sass, because we’re people and that’s important to communication. HOWEVER, what I will not tolerate is bad repartee. And in this case, what does that even mean? If you remember HE was the one who could not HEAR ME! That does not make sense that is stupid that doesn’t pass as persiflage. And I have only one question for you sir. CAN YOU HEAR ME NOW? (Also the nuggets were profoundly stale. Jesus Christ, and the McFlurries tasted like cool whip and poverty.) Sincerely three...