I ordered from them and they said my card was declined, although they took the funds out. There was no confirmation number and the restaurant did not get my order. A few minutes ago they tried to take the same amount out again. They are not getting back to me and their "customer service" is an answering service. I have reported them to the restaurant I ordered from. TL; DR: they stole my money and didn't place my order. Very sleazy and will never use them again.
Editing to reply to the owner: I paid with a CashApp debit card and it shows the amount taken out of my account. I have a screenshot of that which I would be glad to post, as well as a screenshot of your company trying to take out the same amount a few minutes later. You need to fix this on your end. Telling me you are sorry that I had this experience and then explaining to me what a PENDING transaction is is really not helpful and the only satisfactory outcome will be returning the...
Read moreThis app is fraudulant. Don't use it. They don't have authorized relationships with many of the restaurants on their website and they take your money anyway. When you try to get it back, they don't respond. Finally, I threatened them like three weeks later and then they responded suddenly. I am clear this is app fraud.
In response to the app's reply, none of this reply is true. I had to go through my bank to get the charge removed from my account which took more than 1 month. It was not due to a rejected card, I stopped the payment. I have not received 1single direct communication from this app and they are just trying to keep this scam going. The restaurant that I had ordered from also complained to me about this app as at least six months prior to my order they had tried to get themselves removed from the app with no success whatsoever. Don't risk...
Read moreAs of Saturday April 2, 2022 me and my girlfriend and her mom took a road trip to Massachusetts and decide to introduce me to this place and I tried the grinder for the very first time and when I tell you guys that I fell so deeply in love😍🤤 with that grinder I honestly couldn’t resist of ordering two more as we speak I can’t thank you guys enough 🥺💯👌🏾😭💪🏾🙌🏾You guys rock keep up the great work I will definitely...
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