Jacquelyn's Bakeshop & Cafe LLC — Restaurant in West Manheim Township

Didn’t know this place was here until my family went bowling on a rainy Saturday afternoon. My 2 year old was finishing some chicken nuggets and we had a few min until the bowling alley opened, so my husband and I decided to go in and check it out. Their sign is very difficult to read. I didn’t know what to think when walking in. It was just chaotic. Stuff everywhere. The sales counter was cluttered and nothing was in any logical order. I had expected to see some bakery cases with cookies and cupcakes and things since it’s a big shop, but instead, they just had some prepackaged things out on the counter. Only 3 cupcake flavors, which were pre-boxed. Only 2 cookie flavors. The menu was very difficult to read and didn’t have photos of any items. I ordered a lunch salad, which came out with maybe 1/4 of a pear and 1 TBSP of blue cheese on top of some spinach. Not appetizing looking. My husband’s wrap came out wrapped in paper. They didn’t give us plates or silverware. His latte was sickeningly sweet and so were our cookies. Both tasted like straight up sugar. There was a man (I assume an employee) asleep on a loveseat in the dining area— weird. And when the employee brought our food out, she very curtly told us that our 2 year old’s lunch wasn’t allowed. We left. Threw our sad looking lunch and sugar puck cookies in the trash. Won’t be back. Just because somewhere is local doesn’t...

I truly felt the need to write a review about my daughter's wonderful cake for her 16th birthday. I've never eaten here before but Jacquelyn's had been recommended to me by a friend and my hairdresser. With that being said I was a little nervous because of the negative review that was written. I have to say I respectfully disagree with them. The four layer cake was absolutely delicious!! I got devils food cake with cookies and cream icing in the middle and chocolate icing on top. You cannot eat a cake like this from a grocery store and I thought the price was very reasonable. It was loved by all of my 27 guests!! I will definitely order again and will recommend...

This place is the best!!! We were a large party of 15 on our motorcycles and the girls at the counter were inviting, friendly and just great when we came in all at once. They had smiles on their faces and were so friendly the entire time. I am a manager in customer service and I wish all my employees were as good as they were with how they handled a mad rush like that. Then there is the food and drinks! Soooooo good! Chocolate frappe is amazing - perfect taste of chocolate. My Greek egg burrito was delicious - perfectly made and so much flavor. The cookies we brought home were the best I've had. Tastes like true homemade baking. Molasses cookies tasted exactly like my...