Burger King — Restaurant in West Memphis

Ordered online - went in to pick up order - watched them mess up several orders - I was upset - watched other people go in and out - orders messed up - they were out of frozen drink wanted to try the pink lemonade - we were told we could only exchange for fountain - asked about shake medium instead- was told no - I agreed to the fountain - we still waiting for our food watching an employee taking her hand wiping her hand on the front of her shirt ( no gloves on) - taking her hands pulling her long braided beautiful hair back constantly - still no gloves on - I ask if the lady behind the counter was the manger - she said yes - I did tell her I do reviews - I'm not a local - I'm passing through - I explained everything to her - she apologize - she said they were short staff since children are back to school - then says she would give us the shakes and cookies - we said no - short staff has nothing to do with CLEANLINESS/ GLOVES She tell me we can go online to dispute - she was not able to give us a refund The employee wrapped her hair in a bun at the work station Glad I wont be going back there I did mention to her where we are from this would have...

Got the new Ch'King and it was okay, decent. It was fresh and hot (from the fryer) as were the fries. The Dr Pepper was not great, (not enough syrup, too much water) but drinkable. The service was good, but the drive thru attendant wasn't very personable, just kinda meek. In the service industry, a few of the requirements SHOULD BE a friendly, courteous and outgoing personality and attitude!! I've worked retail, grocery, catering, and bartending; so I know how to treat customers! Anyway, unfortunately the Ch'King made me and another family member ill. We have both fighting belly issues all day. I was up every couple of hours going to the bathroom and have had upset gut all day. I'll never order the Ch'King again. If I go to a fast food place for chicken anything, it'll be one that specializes in chicken, like the one with the New Orleans theme. Sorry Burger King,...

While the food I DID GET tasted great, the associates were rude and only got more rude when my friend was standing up for me.

They called me a liar and said something about us showing them our bag when my friend was already halfway through eating her meal. I get the distinct impression they wanted to spit in it.

The only reason I didn't say anything was because of my autism I don't like confrontation.

I will add that one other friend that i was with got a seperate order from me and my other friends and he did not eat at the restaurant. We found my chicken fries in his bag at the bottom wrapped in a bag instead of a cardboard thing they are usually in so we did not see them in the WRONG bag anyways. So if we werent in a group they still wouldve given my order to someone else...