Burger King — Restaurant in West Palm Beach

My family and I were just here and it was 2 minutes until opening but a employee got on the headset to tell us at 6 am that they needed 10 more minutes. (Meaning they could not open at their designated time. That's okay because we had enough patience however, we ordered our food once they were ready and was told to pull up even though we were the only car in sight. (Probably to have time effecient drive through time but that's not my issue.) I drove all the way home which is in Royal Palm Beach excited to eat my food but the hash browns were smashed in the bag, They gave us two creamers and two sugars for each coffee and we ordered pancakes but recieved zero syrup. I tried asking if I could get more creamers when she brought it out and she hollered back at us as walking in , it should be in the bag!! We sat in the parking lot a few extra minutes to get someone's attention but No one came back to make sure if we needed anything else or bring extra creamers. For them to not have any customers, We should have had a little bit better of service and at least been able to eat our pancakes and hash browns without any issues. To top it all off, the number they have on Google is not a working number so I cannot even call them . Update your phone number on...

Once again, absolutely horrible service. If you can go to any other Burger King PLEASE DO. I come to this one because it’s the closet to my house. But it just doesn’t matter whether the morning or night crew this Burger King service absolutely sucks. Here I am waiting over 17 minutes to EVEN GET TO THE MIC TO ORDER THROUGH DRIVE THRU. I witnessed SEVERAL CUSTOMERS park and go inside and come out with food before 1 car within the 17 minutes even moved in the drive-thru. now we are finally getting to the mic 25 minutes later and whoever is working whether just 1 person or not NO BODY SAID ANYTHING, ZIP NADA; not a ‘ hello ‘ not a ‘ their will be a wait ‘ absolute SILENCE. Keep in mind YOURE STUCK, lol. But what we found so odd yet funny is do you guys purposely try to ignore breakfast customers? Because this is second time this has happened: and how weird once we finally got to the WINDOW ( because they did not speak on the mic ) we get our order and by that time now its 10:30AM we’ve been in line for 30 minutes. And as we are driving off the lady there finally speaks and says ‘ hello welcome to Burger King ‘ … I’m just saying go to any other Burger King seriously. They take forever regardless the time of day...

I have complained about the SERVICE @ this Burger King & , sad to say, it's actually worse. We, 2 senior citizens, visited this store Saturday, March 9th: 10:15AM. The cashier came by but we were still looking @ the menu trying to decide. THERE WAS NO ONE ELSE IN THE STORE & 1 CAR @ THE DRIVE THRU. We stood there waiting to place our order & the cashier walked right in front of us, SAID NOTHING, & walked in the back totally ignoring us. We walked out & went to the Burger King on Okeechobee by Jog Road. A total different world. FRIENDLY & EFFICIENT STAFF!!! WOW!!! The SHOCKER WAS PAYING $23 FOR 2 WHOPPER MEAL DEALS!!! YOU HIRE THESE DEI EMPLOYEES WITH NO BASIC CUSTOMER SERVICE SKILLS & HAVE THE NERVE TO CHARGE $23 FOR 2 WHOPPER MEAL DEALS???? YET THE FAST FOOD SERVICE EMPLOYEES DEMAND $15-$20 AN HOUR!!!!!!! I don't even know how the store @ the CROSSTOWN PLAZA IS STILL OPEN. IT'S A MATTER OF TIME IT WILL CLOSE BECAUSE IT WON'T SURVIVE CHARGING HIGHER PRICES & POOR SERVICE SKILLS BY THE EMPOLYEES YOU...