Dunkin' — Restaurant in West Palm Beach

I’m a fair person, but when you are rude, there is something terribly wrong. The manager Todius needs to go. He has a major attitude and does not demonstrate leadership. I will say in fairness to the cook and the young ladies that work there during the week they try to hold it together. When he is not there they are busy but they work together and work through it and my coffee is usually right. When he is there he puts a drop of almond milk in the coffee and gets upset when you ask him to correct it. Today was terrible, he threw his hands in the air and totally was unprofessional huffing on the headset. I will drive to 45th street, I have never experienced unprofessional behavior at any other DD in Palm Beach. Make a change this store is suffering with him and eventually the other great employees will get sick of him and leave . Make Dunkin...

This is one of the worst restaurants I’ve ever gone to. I was excited to find that a Dunkin was being built so close to my house. However, this is my second time going to this Dunkin and each time I’ve been disappointed. The first time I went and ordered munchkins and to my dismay when I got home, they were all stale. This time I went and ordered some breakfast and a coffee. The line for the drive-through was so long that I just decided to go to the walk up window, that was even worse. The workers were listening to ratchet music and they were all rude. My food and coffee were nasty. My coffee wasn’t sweet enough and my donuts again were stale. They need...

I visited this establishment on three separate occasions, as it’s conveniently located near my workplace. On my first visit, I ordered a black hot tea, but to my surprise, I was served only hot water with cream instead. During my second visit, I requested hot black tea again, and the cashier seemed unaware of what a black tea was, insisting that they didn’t sell it. On my third trip, I made the same request for black tea, but instead of receiving it as I ordered, the staff added an unintended sweetener to my drink. It’s clear that this cafe needs substantial training for its employees, as some of the services I've encountered were quite...