A&W Restaurant — Restaurant in West Sacramento

Horrendous wait time! The reviews below me are no joke. Their advertised (spicy) chicken sandwich took a little more than 30 minutes for three. At the window, they told us it would take about 8 minutes and to park in the lot up front and our order will be right out. Most others also impatiently waited for their orders in their cars. There was this lady going in and out the restaurant, using chair as a barrier to keep the front door open and asking every one what was their order. And the burger itself wasn't even great either. It would have made sense if it was good and tasty and all the wait would've been worthwhile. It's like they are saving the food for others by barely giving you anything -- coleslaw in a tiny round box, mac 'n' cheese a scoopful, the soda 8/10th of a cup, and the fries as if they were handpicked and counted, not to exceed a "certain" limit. Don't go here if you don't have time to spare. Their stuff is expensive for no reason and they'll make you wait to the point where you'll actually get irrirated and frustrated and would want to leave. Fast food supposed to be fast, in and out quickly. Order ahead if it allows and go for a pickup and hope that they will hand it out to you in an efficient manner. We understand these are tough and challenging times, but there has to be some expectations that need to be met to serve the customers' needs and wants, so they are leaving satisfied and happy. This is the...

We sat in the car for a good 40 minutes till we finally got up to the drive-through order menu they told us right away that they were super busy and I told him I understood I waited five minutes go past I told her I was still looking at the menu to give me a moment to get back on the microphone button they told me to hold on as soon as I’m ready to order so I had to wait another two more minutes then I get back on the microphone take my order I specifically told them the numbers that were supposed to I guess it’s a letter with numbers they decided to put in exactly what we told them to do but as soon as we got our food everything was incorrect and a lot of things were missing furthermore they were completely out of hot dogs I plan to post photos of the whole scene and if you’ve ever worked in drive-through fast food or even just in a professional kitchen or restaurant of any sort you should know...

Not worth the time or money. Tonight I ordered 3 chicken sandwich meals. The meal comes with sandwich, fries, and 5 piece nuggets it came to $43.50. The person at the window not friendly at all told me I need to wait 8 minutes they will bring out to me. 15 minutes later I have to knock on the locked door to request my food where they only give me half the food I paid for. I can see a woman in the kitchen at the prepping counter stuffing her face with food. I have to go in the drive thru again to ask for the remainder of my order. The male that was at the window now was nice and apologized. They gave us the rest of our food but still no sauce that we requested or napkins. 30 minutes and $43...