Worst Taco Bell experience ever!

Wow, where to start. This place is a mess.

1. No access to women bathroom because they have lost the key.
2. After completing our order the say the Credit Card machine is broken and cash only. Luckily we happened to have cash on us.
3. Our order comes out and has two issues A. The Chichen Nachos we ordered came with beef. (We checked and the guy had entered Chicken) B. The Taco Sald we orddered was missing. So we wait for the half of our groups order to come out.

You need to know during this entire time we are the only customers, so be busy is not a factor. The staff was goofing off in the back and being generally obnoxious.

Then they call us up and have the corrected nachos, but say we need to wait for the taco salad shells. After a few minuts a difrent person comes out and calls us up saying we did not pay for the taco salad, and we had not.

So we step up to pay then they offer us sothing difrent becuase the do have what they need for the taco salad. All the time acting as if are choice of menu items is somehow the problem.

This location and this particular team have no sense of customer service and realy cared less about the customer experience. If the store manager does not get a grip of this location sales will surely decline.

Worst Taco Bell experience ever!

Follow up, after writing this review at the table I spoke to Scarlett the "Relief Manager" and I felt bad for her. She claimed to not know the situation and get this, she offered make me a Taco salad. The family had moved to the car after sharing the food we did have. So way to late. This really is an upper management issue, Scarlett did not appear to have the proper traing, skills or assertiveness to run the team. After reading other reviews our experience was representative of the way this location is operated.