Arby's — Restaurant in West Virginia

After a short day of shopping we stopped for some nourishment and had a coupon for 2 can dine for $10.00,we each got a medium drink,curly fries,roast beef and cheese sandwich and 6 mozzarella sticks to share. The food was very good ,fresh hot n juicy,it was plenty for a lunch fill up at a great price.We will return even with out a coupon,for an another great lunch experience.

Sept.-02-2021 stopped at the drive thru to get a sandwich and ordered a prime rib cheese steak ,fries and a soda and a SW chicken Wrap. Did not stop to eat the sandwich until I got to my appointment. after taking two bites i noticed that the peppers were very good but i asked myself WHERE'S THE BEEF!!! This sandwich had NO MEAT. What i did have was good, fresh bun/roll and tasty peppers, not too filling. My wife said the chicken wrap was very good. We eat their often but will pass by and visit the Arby's in Beckley for a while. It just seemed as though the staff was new and not focused on quality customer service. order Id aacs8kbgaga9 DT365 1;43;27 pm order total $18.00 Restaurant #8513 684 Ritter Dr...

Went through the drive thru and I ordered the new cheesesteak sandwich with curly fries and a coke. Also got a 8 piece of the jalapeno bites. Once I received the food I was given a mashed up ball of half cooked jalapeno bites that were still frozen in the center. Then I was given a roast beef sandwich with just meat and bread, not the cheesesteak sandwich which I wanted to try. I went back into the store and the staff acted like it wasn’t a big deal, they did replace the food for the correct sandwich, but the jalapeno bites were the same as before one big frozen lump of bites with the center still frozen a little. Every other time I’ve been there the food was very good and the service even better, maybe they were just having a off day, which I get cause we all have them, but to mess up on the second time, needless to say I...

For a gas station Arby's, this one was pretty good. The service was good, the food was fast, and all the sauces were available, which is saying something for Arby's.

The atmosphere is weird, though. There's a bar-type seating arrangement in front of the counter area which looks like at one time they might have encouraged customers bring laptops or tablets, and there's a couple of outlets there, too; but look closer, and you'll notice those outlets have been sealed off with RTV. Then you look around, and there's an outlet at table height at every table, also seemingly to invite laptops and tablets, but those too are sealed closed with RTV.

Seems an odd choice to design it with one obvious intention, then disable that intention purposefully. It almost seems like they don't want you to stick around, like an...