Taco Bell — Restaurant in West Virginia

Stopped in early to try their breakfast for the first time the other day, I was out of town and found myself in a small town in WV called Beaver. There were the usual fast food joints in this little community but I'd had my fill of places like McDonald's and the like so I opted for something new or at least new to me. I may have been the first walk in customer of the day because they had just opened and the place was empty of diners and nobody was tending the cash register either, but fortunately there were kiosks where you could place your order and take your time doing it too. My wife was with me and we both selected what we figured would be good and patiently waited for our food to arrive... it seemed to take a bit longer than we thought it should but we didn't complain because we weren't really in no rush. After a bit we determined the reason for the longer than expected wait was due to the fact that there was but one lone employee taking care of the entire establishment, I mean this young lady was cooking, taking orders from the drive thru, tending the front counter and doing it all very efficiently and most importantly our order was accurate and fresh and served with a very unexpected good attitude despite the overwhelming amount of work that should never be placed on an individual employee for what you know is a very low wage. The food was delicious, the place was clean, our order was correct, and best of all we didn't have to listen to any belly aching about how bad she was being taken advantage of in the workplace... I wish I would have cought her name because I surely would have complimented her by name in this review and I also would have pleaded to her manager to give her a healthy increase on her paycheck for the stellar job she was doing that morning. So if for some crazy reason you are that young lady and you're reading this I would like to personally thank you for a job well done and my wife seconds that opinion as well. By the way it was Sunday June 4th 2023, right after the doors opened... you probably won't remember us but we'll certainly remember your hard work and great...

On March 13th 2004 I had went to Taco Bell with cash to order. The person working the window was asked where the person was that was assigned to the window in the front counter. The person asking then was told they had went on break. The lady that was working on the line said someone will be with you in just a moment. 5 minutes later the person that was on break comes to the window and another person off the line tries to give him some advice and the employees start arguing. I was still standing at the counter no one care to take my order. However drive through orders were getting placed and delivered out the window. In the middle of the employees argument I asked them should I go through drive-thru. No one answered I said that is fine I will call and make a complaint tomorrow and walked out the door. I spent 20 minutes trying to get someone to take my order. Employees are very unprofessional. Tried to call Taco Bell complaint line. I was advised after a 10-minute wait on hold for a customer service rep that if I did not give my name I could not give a complaint and she hung up on me. Very very very very very very very very very very bad service!! So now I'm leaving a Google review and it does have my...

I’ve never had an issue with this Taco Bell, usually this was the one place that didn’t upset my stomach. It’s also two minutes away from our house, so that’s a plus. My fiance and I placed a mobile order, went through the drive thru and waited for our food for about 5-6 minutes(this is important later). Meanwhile the girl at the window was standing there on her phone the entire time like she was mad at the world or something, and the woman that handed us our food had no sense of personality or customer service. It was embarrassing for the company honestly. Now, back to the time we waited, it wouldn’t have been a big deal had our entire bag not felt like an ice box, which they forgot a taco in, but after eating it I’m glad they did. I think the warmest item that we got was our cold drinks. The next morning I had to call out of work due to intense stomach pain so bad I almost passed out. And then we contacted customer service to no avail. If you’re going to go to Taco Bell, which I recommend you don’t, I’d go in the morning or honestly just go to Wendy’s. It’s right next door and they actually cook your food to order after a...