Jimmy John's — Restaurant in Westerville

If you haven’t visited the Jimmy John’s on Polaris Parkway, you haven’t truly lived. This location doesn’t just make sandwiches; it orchestrates a symphony of deli excellence that hits your soul like a perfectly toasted French baguette to the face.

First off, the speed here is absolutely unparalleled. When they say “freaky fast,” they mean it! I swear, I barely had time to blink before my sandwich was ready. It’s like they have a team of Formula 1 pit crew members in the back, assembling sandwiches with precision faster than a cheetah chasing a gazelle. Honestly, if NASA needs help building a rocket on a deadline, they should call these guys.

The staff? Oh, let me tell you about the staff. They are the sandwich world’s version of the Avengers, each person playing their role to perfection. They greet you with smiles so warm you could toast your bread on them. Their customer service is smoother than cream cheese on a perfectly sliced bagel. They make you feel like you’re not just ordering a sandwich, but entering a sacred bond of bread and humanity.

And let’s talk cleanliness. This place shines brighter than a brand-new penny under a stadium spotlight. I’m pretty sure you could eat off the floor here (though with their impeccable service, why would you need to?). The counters sparkle with a glow that whispers, “We care,” and the bathrooms? Forget five-star restaurants Jimmy John’s Polaris Parkway sets the bathroom cleanliness standard for the universe.

But the sandwiches. Oh, the sandwiches. Biting into a #1 Pepe here is like embracing a warm hug from an old friend, except that friend is made of ham, provolone, and the tears of culinary angels. The bread is so soft yet crispy it feels like it was baked in the ovens of Mount Olympus itself. The veggies are so fresh they might still have their passports from the farmer’s market. And the mayo? Don’t get me started on the mayo, it’s slathered on with the delicate artistry of a painter stroking their masterpiece.

In conclusion, this Jimmy John’s isn’t just a sandwich shop; it’s a mecca for anyone who’s ever dared to dream of the perfect lunch. If you’re anywhere within a hundred miles of Polaris Parkway, you owe it to yourself, and to the gods of gourmet subs to make the pilgrimage. Go there. Order a sub. And prepare to have your...

I’ve ordered from this store many times and haven’t had any issues. Today I called to check on my order after over an hour of waiting for it to be delivered to be told that my food was marked as having not left the store however it wasn’t there at the store. The explanation given was that they were short staffed and that the delivery driver never checked out of the store but the food was on its way. That’s totally fine. I get that. However, about 10 minutes later I get a call from a business letting me know that my order was delivered to their building. So I call the store back again and after a convoluted conversation with someone at the store about my order I was told they had a delivery driver at the store right then and they would have it remade and sent out to me right away. Frustrating but ok they’re making it right. About 10 minutes later I get a call from someone at the store apologizing about delivering my order to the wrong location and that my order was being refunded. I question if it was out for delivery and was told no, it wasn’t being remade or delivered because the person I had talked to before had not told her it was to be remade and sent. That was the final straw with this. I totally understand that places are short staffed but the follow up on this situation was very disappointing and definitely cost this store a previously...

We ordered from here often, maybe 2 times a week for years now. However, today we ordered a sandwich with advocado on it. From the pictures, it looked great. Now, however, when we get the order, we can't find the avocado. I called them to see if I can get it fixed. When there have been small issues in the past (maybe 2 times in several years), they always fixed it "freaky fast." Today, it was not the case. He said, "well it is between the chesse slices you have to look for it." Really, you do. I think there was half an ounce (I did not measure it but come on). I will post a pic of my sandwich with the advertised sandwich and let you decide for yourself.

Update. They replied with. Please follow like to submit feedback and we will let the store know. Question didn't I just do that? What I read is I am busy or don't care so click here to email it yourself. My advice...