Baskin-Robbins — Restaurant in Westminster

In my nation wide travels for milkshakes I have encountered an eclectic array of shops and ice cream savants of all backgrounds. Now baskin Robbins doesn't scream out ostentatious allure...but it does call out to a classic, yet elusive, cotton-candy ice cream lover such as myself.

The store was a brightly lit, well kept, and overall nicely organized display. Fully stocked freezer with a variety of cakes, ice cream pizzas, and quarts(6.99 for 1 or 12 for 2) and minimal foot traffic on a Monday evening(did I mention they stay open until 10pm for all us night dwellers to enjoy?).

However, what brought me here to share my thoughts with you is the incredible employee who made my visit top-notch.

Shawn, the younger gentleman with glasses and black hair was quite possibly the best Baskin Robbins ice cream chef I have ever come across. His scoops could make a magazine cover they were so beautiful. Perfect topping proportion. A charisma that could light up the room(although it's already bright as a mf in there...maybe this is what heaven will look like...) he was polite and accommodating. I have had at least a dozen employees fail to complete my ice cream dream. Shawn made it happen tonight and was a delight all the way through. Get this man a raise! His milkshakes will literally bring all the boys(and girls...or at least this girl🙋🏻‍♀️) to the Westminister Baskin Robbins Yard for another A-grade experience. Thanks for making my magnificent...

Worst customer service! Do not go to this location at all especially for cakes! I tried to order a cake and the lady was trying to over charge me. I asked why and she didn't know what to say. Then I told her "what about if I take this cake (pointing at the fridge) just for a different day would it be the same price" and she said no it will still be more. I asked why and I even mention if it's because the cakes inside the fridge are old and she didn't know what to say. I spoke to the "supervisor" and she is just so rude and couldn't even answer my questions. I asked to speak to the "boss" and explained the concern. He said "you are trying to buy just one cake." Like really yes all I need is one cake that's it. He tries to buy me with a $10 coupon for my next visit which was what they were over charging me, but no thank you I won't be coming back to use the coupon after the horrible service. Also, they were doing the so .99 cents ice cream. I had two other kids with me plus myself and I only got one ice cream for .99 which was fine because that is what the coupon and the lady told me. But I saw they were making exceptions for other customers ringing them up one at a time for .99 cents ice cream. Not fair. I didn't complain about it there, but I am writing here that way next customer can be treated the...

Absolutely incredible experience at Baskin Robbins! The manager, Isaac, went above and beyond to provide outstanding service. He was friendly, attentive, and made sure everything was perfect. I ordered the Oreo ice cream cake, and it was absolutely divine—rich, creamy, and packed with Oreo goodness. It was the highlight of my day! The store was clean, well-organized, and had a welcoming atmosphere. Isaac and his team truly made my visit memorable. I’ll definitely be coming back for more sweet treats! Highly recommend this location to anyone. 5 stars...