Baisi Thai Restaurant — Restaurant in Westmont

Hello, I always enjoy sharing my experience with local businesses. This was my second time eating with one of two restaurants Rogelio and family own. My 1st was with El Ranchito catered in to my friend Alex's birthday party. One of the best authentic Mexican meals I have had and catered to his house!!! Nice touch Rogelio! Service and love from a great family! another 5 stars:)) Okay, so last night I met Alex and his family at the Baisi Thai restaurant on 63rd st, just west of Cass on the south side of the st. Upon arriving we met Rogelio, Chef Jesus and Chris who was taking care of our party. These 3 gave us the best of the best when it comes to making sure you go home happy and full:) Outstanding food selection and Chef Jesus runs an amazing kitchen! Chris was always available and made sure we were well taken care of. Rogelio, his wife and family made this night extra special for Alex's son's birthday. I was thankful for all there kindness and loving care to detail when it comes to food. Thank you for reading and order your favorites any...

I moved out of the area about 2 years ago. Back then I was an avid visitor. I was very disappointed after driving out of my way to return. I ordered the pepper steak spicy and a cucumber salad.

After a while the young guy who took my order came back up front and asked “you wanted no tomatoes right?” I said, I do and I just asked for it spicy. Not even two minutes later he surfaces with my bag to go.

I see a cup of chili sauce so that tells me the spicy didn’t happen until I reminded him. No biggie. I get home to find no tomatoes either. This was no longer a mistake now. This was blatant laziness. Why ask me? To make it worse I find a sticker from the peppers in my food and the steak was completely dry and chewy.

The cucumber salad was basically just diced cucumbers with no taste. My boyfriend ended up putting ranch on them.

I won’t be returning after the intentional laziness. Must be the same crew messing up the egg rolls in the other...

I placed an order for sesame chicken, chicken fried rice, and the combination appetizer plate that included fried pot stickers, crab rangoon, chicken satay (chicken on a stick), and egg rolls. I was hungry and git upset when ALL of the chicken was dry and over cooked, I mean ALL. There was very little sesame sauce on the chicken as well. This was to go order and they didn't include any soy sauce, pot sticker sauce, or anything that you would expect from a to go order. The pot stickers, crab Rangoon, and egg rolls were pretty good, which is why I gave them 2 stars instead of 1. I don't know if the dry chicken was because I ordered it at 9pm and they closed at 10pm, but should that matter? I doubt I'll ever order from there again...