El Puerto restaurant comida mexicana y Salvadoreña — Restaurant in Whitehall

Food here is horrible! This place gives us Latin people a bad name. Placed an order to go and relized they got our order wrong once we got home. We were willing to let it go and eat the food anyways but it was disgusting. I went back and told them they got the order wrong and that I would just like a refund. The lady from the kitchen came out and told me that I ordered the wrong thing when I had a receipt to prove it. I asked her again for a refund but she told me she can remake the order again and I told her again that i would just like a refund because we tried the food and we did not like it. She was very rude and very unprofessional and told me that no one had ever said that about her food which is clearly a lie if you read some of the reviews on here. She told me that I had nothing better to do. Not only did they get my order wrong had me drive all the way back home to find that out, the food was horrible and she was very nasty! Will never go back to this place and I'm not sure how they are still...

I was very disappointed in this establishment first of all the website prices are totally different than what’s in the restaurant when you get there second of all they charge you a 3.99% if you use your credit card which I think is a total rip off regardless of the amount and thirdly they messed up on my order simply because they couldn’t understand English properly and if you are here working in this land you really should know the language I have nothing against that but you should know the language also while waiting on my order since They messed up I was sitting at a table and he didn’t offer me anything while I wait for my order to be filled I just thought it was piss poor customer service and I don’t believe I’ll be...

The food was decent, but not especially well prepared. The server was nice, but didn't seem to be on top of things. What really irked me? Most of the prices on the menu were blacked out. We ordered items from the menu that were priced, but the bill came with those items at higher prices. When I pointed out the problem, my attention was directed to a statement at the bottom of the menu that supposedly indicated that menu prices could change without notice. The statement actually directed customers to advise the server in case of food allergies. I finally made my point and got a corrected bill. The food was seriously overpriced for the quality.

All in all, this was a miserable experience. I don't expect I...