KFC — Restaurant in Whitehall

Every single time I go to this KFC in Whitehall Oh. they never, ever, ever, get my order correct!! I always go inside and always check the order before I leave. Today, October 10, 2024 I went to this KFC and was in a bit of a rush so I didn't check my order and of course as ALWAYS it was not correct!! I ordered 2 number 7 3pc original recipe dinners and asked for all thighs in each dinner, instead they gave me 2 thighs and a drumstick in each and the drumsticks had hardly any meat on them. So really I paid for two 3 pc dinners and got two 2 piece dinners with some scrap drumsticks in each! Also, the biscuits were like from the bottom of the barrel they were all crumbs!! I don't understand why these kids who work there can't read or take an order correctly!! I've had enough, this time I am writing to the corporate office. If it was a first time thing fine but it happens every single time I go to this particular KFC. All I want is what I asked and paid for! I don't think that's...

I dont know what happened to the womderful staff u had before but the new ones are rude, obnoxious and pretty much illiterate. First they would not take drive through orders, you wete told if you wanted to order to come inside. Then when you get it there it takes forever for someone to come to the register. Upon making my order she put my sides in for me until I asked would she like me to tell her my sides. She had a whole attitude. I asked for extra crispy. I proceeded to check my order b4 leaving and it was original. I told her I asked for extra crispy and she wanted to argue and say I asked for original, I NEVER get original. She did not give me my receipt. They had almost no customers for them to be taking the time they did and the attitudes they had. Terrible customer service I will start to only use E Broad St they are...

So I come and order a 5 piece tender only and get charged for the whole meal ALMOST 12$ later on I come back to order more food and bring it to attention I then was told they don’t have only a 5 piece shouldn’t I have been told this the first time so I could have got my side and drink for the price I paid !! No and even the second time I didn’t get my side or drink after bringing it up poor customer service . Thennnnn the second time I get charged for a side of sweet corn that I did not order so I had to waist my gas going all the way back to get my refund … I don’t think I will come back to this location I should have been offered my drink and side for my first visit but instead get told they don’t have only a 5 piece so I got charged for a meal and...