Jersey Mike's Subs — Restaurant in Whitpain Township

Jersey Mike's is always solid. Every location I've been to has always been well run, and serves good food. I wanted to give a special shout-out to this blue bell location however because of how they were handling difficult customers. I went in on Superbowl Sunday, about two hours before game time. This location is in the suburbs of Philadelphia, who of course are playing in the big game. I was only going in for two sandwiches, and right after I ordered, they announced that they had run out of bread. Customers were understandably annoyed, but some became irate, and extremely rude. The staff did their best to accommodate what they could, explain the situation. But of course, you can always count on certain people, especially the type of person who waits until an hour before kickoff of the super bowl to try and order party platters to be extremely rude. Some of them were even shouting obscenities at the staff. They kept their cool, served as many people as they could, and went about their business professionally. Major kudos to all...

Terrible… they didn’t clean the grill. Black grill sludge cooked into my chicken cheese steak. So sick now. Didn’t realize that’s what they did until I had already eaten a few bites. They did refund me after I drive 15 minutes back. Since it was a takeout order, the grill cook probably figured they wouldn’t get called out for serving poison. After eating at many Jersey Mike’s and spending about $800 a year with them, I won’t be going back to any of their locations. Disgusting way to prepare food. Fire who was on the grill. I’ve worked the grill myself and would never serve that digesting residual black sludge to anyone. CLEAN YOUR GRILL! I’d have rather paid you a $100 and not taken a bite than deal with the food poisoning...

Ordered here almost every Sunday for the past 8 months and a few weeks ago they brought me the wrong order. No big deal I call (took a bit to get someone to answer)they say they are sorry and they will have the manager refund my money. A few days go by I see no refund so I stop in and they call the manager and take the order number and my number! No response! I understand mistakes and wasn’t upset about it, but the lack of taking responsibility and the way the handled it is enough for me not to go back! PS when you answer the phone and set it on the counter you should probably watch what you are saying! Thanks for the mediocre sandwiches...