Burger King — Restaurant in Wichita

The girl who took our order was great and extremely embarrassed and apologetic when she had to approach us after we paid and told us my child's happy meal cheeseburger couldn't be made because they were out of little Patties. I've worked in numerous fast food places in my teenage days. If this were to happen we would just switch out the patty and move forward with informing future guest of such shortage. However, this didn't happen at this location. I was informed that the "manager would absolutely not do it and is on some type of power trip" according to the poor girl who needs a raise if she has to continue to deal with such a terrible manager. So I said ok ill talk to him. He said same thing and I informed him I do not are. Just reimburse me and give me a cheeseburger. I'll pay the difference. Alas I has to further explain myself as I didn't a tally say "whopper". Eventually I spelled it out for him and pId only to receive a hamburger. Ugh. I'll take the loss. My words of advice e for you dear sir. Learn your patty counts and remember you may be a manager but your not that amazing or good at your job. I guarantee your gm would be appalled by your behavior towards...

I brought my kids here to experience the playhouse they have. However the play area is absolutely filthy. Every table was filthy, food everywhere, broken trash cans, water damages, mold, bugs / spiders, etc.. Aside from that we had to wait multiple minutes before someone even took our order. When Caleb finally took our order he was very rude and by no surprise messed our order up. They didn’t even put toys in the kids meals because “ they’re out “. Just before that we watched him argue with a little kid over how his hamburger was made ( they messed his order up, but refused to correct it ). The family behind us also had to deal with rude Caleb. He even took a call on his personal cell phone while in the middle of taking their order. He answered his phone “ WHAT DUDE “, then continued to argue while on the call. To top all this off, Caleb then went to the back kitchen area and started making food while BARE HANDED. Don’t let the nostalgia of the play house bring you here as this place is absolutely disgusting, unsanitary and in need of a full renovation or to be shut down. The attached photos don’t even come close to showing how nasty...

I ordered on the app for drive they pickup. I ordered at 10:06pm and my pickup order was at 10:07pm. I arrived and the drive through intercom had a note on it to go to the second window to order food so when I drove up no one was there and there was only one car in the parking lot. I waited 6 minutes at the window and no one arrived so I drove around again thinking maybe I read the note wrong but it said the same thing to drive to the second window. I drove up again and waited another 6 minutes until someone finally came up to me and she looked like she just wokeup from a nap scratching her head and rolling up her arms on her sweater that was not a uniform. She said she just got my order so it’ll be a minute but my order was supposed to be done by 10:07pm and when she came to me it was 10:25pm. I waited another 9 minutes then she finally brought me my food. When I got home my food was cold and stale I was so upset so here I am writing...