Knolla's Pizza | East — Restaurant in Wichita

Dirty place and very poor service. Pizza mediocre, was cold within 10 minutes. First let me start off by saying their format doesn't make any sense from a customer's standpoint as they want you to pay AND TIP before you get any service whatsoever. This was our first AND last time at this place. We walked in, waited, then realized we had to walk up to the counter to order our pizza. The girl looked around 18 yrs old and very unmotivated. The menu was a small paper taped to the counter in front of us, too small, could barely read. Once we ordered and paid came the fun part... trying to find a CLEAN place to sit. Pizza was thrown all over the floor where there were a few empty BUT not clean tables. We initially chose to sit by the only clean table which was in front of the door on a freezing 32 degree day. As we seen one of the other unmotivated slobs start to "clean" the area where we originally wanted to be, we moved toward that area waiting for him to clean the tables before we waded across the pizza on the floor. Once we got seated, he finally got around to sweeping the floor, from a sitting position, very lazily, then walking back and forth across the hamburger and sausage on the floor, only sweeping the floor with broom-no mop! We noticed directly afterwards he was back to serving people without washing his hands. The pizza wasn't horrible but far from anything great, many other pizza places around that are far better! Oh btw, we asked for napkins and they said they were out. I asked "how can you be out, you're a restaurant", the 18 y.o. girl said "because our boss doesn't want to buy them". Very professional. Don't go...

Placed a medium size pickup order of 5 pizzas and a calzone and received our Coney Island, Alfredo, Taco, Buffalo Chicken, and Pepperoni New York style pizzas along with a Spinach and cheese calzone very nicely. We did order them somewhat special and they got most of the instructions correct. Asked for no lettuce on the Taco pizza but there was lettuce on it. We did ask for no celery on the buffalo chicken pizza and no mushrooms on the Alfredo pizza and those were correct. Didn't receive the Ranch dressing with the Buffalo Chicken pizza and the container with the taco sauce / salsa for the taco pizza was put in the box sideways so when they shut the box it cracked / opened the container so it was leaking on the edge of the pizza. The taco pizza came with a side of sour cream. The Buffalo Chicken pizza is good and I was confused about BBQ sauce as the base but it works. Not a typical buffalo chicken pizza like I find near home at Roosters which is the benchmark for Buffalo Chicken pizza. Be sure to get some Tiramisu, Salted Caramel Brownie, and / or other desserts too, delicious! We'll be ordering again. We spent about...

During my recent visit to Knolla's Pizza East Central for takeout, I found the food to be impressive, though the service had room for improvement.

Food:

The mozzarella sticks were absolutely top-notch—crispy on the outside and perfectly gooey on the inside. They were easily the highlight of my order.

I also got the Chicago-style Chicken Alfredo pizza, which had a great combination of flavors. The crust was well-baked, the chicken was tender, and the Alfredo sauce was rich and creamy. However, I felt the pizza could have used more cheese to really bring everything together.

Service:

While the food was enjoyable, the service at the front counter didn’t quite match the quality of the meal. The woman working, Carry O, wasn’t very welcoming, which made the pickup experience less pleasant. A bit more friendliness and engagement would have made a big difference.

Overall:

Knolla’s Pizza delivers great food, especially their mozzarella sticks, and the Chicken Alfredo pizza has a lot of potential if they add more cheese. With a little improvement in customer service, this could be an even better spot for a great...