McDonald’s — Restaurant in Wichita

I don’t like leaving reviews like this, but I truly feel like I’ve given this McDonald’s more chances than I should have. Over time, I kept hoping it would get better—everyone has off days, right? But this has become a pattern, and it’s incredibly disappointing.

Every visit feels like a gamble. The wait times are painfully long, even when it’s not busy. I’ve sat in the drive-thru or waited inside only to receive cold, overcooked, or completely wrong food. The fries, which should be McDonald’s pride and joy, are often hard and crunchy like they’ve been left out for hours. And forgetful service? It’s constant. Items missing, drinks wrong, or bags handed over with no napkins or sauces after specifically asking.

But what really hurts the most is the attitude. The service is often flat-out rude, like my presence is an inconvenience. I’m not expecting fine dining or a red carpet—I just want basic respect and decency when I’m spending my money.

I wish this location cared more. I’ve tried to be understanding. I’ve been patient. But after so many chances, I’m finally done. This McDonald’s has made it clear they don’t value consistency, quality, or customer experience.

I really hope someone sees this and takes it seriously, because McDonald’s should be...

I went through the drive thru. Ordered a 10pc nugget meal, McChicken, and a medium fry. Said the total was around $16. Got to the pay window and used a code for $6 10pc nugget meal. They asked me water drink/sauce I wanted and I repeated my order. They got it all in and said the total was $22, so I thought they just added anything 10pc meal to the order(i didnt mind it so i paid). I got to the pick up window and they gave me a heavy bag and 2 large drinks, I say its not my order. The lady said to I'm assuming the manager saying that somethings not right. He went and said "well thats what she paid for" so I went ahead and took it so I wasn't a bother anymore. I get home and it's 2 drinks, 2 large fries and 4 double cheese burgers with no pickles. This was my second time coming to this location (first time i had trouble using a code). I know this is a brand new location(seemed like a few employees are still learning)and I was so excited to see one closer to where I live. I'll give it...

🤦‍♂️Let’s talk. Recognize some faces? Yeah… them. They’ve gone mobile—raccoons in headsets, migrating store to store, flinging confusion, ketchup packets, and the haunting scent of warm despair, with a side of soul-wrenching regret and a drizzle of emotional instability.

One made eye contact with me. —I saw static.

My soul’s Wi-Fi disconnected.

To the manager: I know you’re trying. But blink twice if the Raccoon-Ridge Crew staged a coup. Blink three times if you need sage and holy fries.

God help us all. The raccoons are in charge now.

The stars are for the opportunity to tickle the keys.

I write this from the parking lot… I fear it’s too late.

The Raccoon Ridge Crew’s coming for you!

They freebased dreams from a clown tattoo, staged a coup— what is that?

Oh, the fryers scream too.

No need to worry— though they do run the McDonald’s right near you.

Watch out— they’re gonna ketchup...