Sbarro — Restaurant in Wichita

I called in a order 10/30/22 First I had to call two different numbers to get ahold of The pizza side. I ordered a XL pizza and 8 bread sticks. When I asked about how the bread sticks come he said they had 2 6 8. I ordered 8 and he then changed everything. He said they only had 2&6. Fine just needed 8, he repeated the order and said 30 mins. That means the pizza would be ready at 8pm, once picked up we did not get a fresh order they gave us two pizza boxes. With reheated pizza that once we got it home it was cold and hard. This is very disappointing, we like the pizza from here but after this will not be going back. If we wanted to pay 25.00 for reheated food we would have just walked in. But no I had to reheat the pizza to serve. This has never been a problem before, if you are going to give reheated food you should ask if it’s ok or not. For me to pay full price for reheated food we didn’t order isn’t acceptable. 1 star is to much for this I would rather give none, If your reading this let them know you do not want...

When they brought Sbarro back through these Kwikshop locations I was excited to experience my childhood mall pizza again. And ill say I was very satisfied with it including the quality at that time.

However in the past year or so. Especially at this location it has become terrible. I occasionally stop by to grab it for lunch when I am in the area. And each time I have walked up to the counter, usually not acknowledged for some time despite being the only person there.

And to see that the only options available look like they have been sitting there for hours and even so dry that it looks like they could have been from the day before. Between that, and them sometimes not having things like breads ticks to go with the combos. And looking at you like you shouldn't have ordered a combo. Its just crazy. I miss the dude that worked here like a year ago. Great attitude, excellent service, and he kept things...

I ordered a pizza that was listed on their website. After 45 minutes it was delivered. It was the wrong pizza. I called and they said they no longer carry the pizza that I ordered so they sent a totally different type. I re-ordered and wait for the delivery that never came and when I called them again they said I would have to pick it up! I will never be back!...