Taco Bell — Restaurant in Wichita

Update : Resolved, refund given.

UPDATE TACO BELL NEVER REFUNDED ME BACK MY $10 DOLLARS THEY OWED ME, AFTER THEIIR EMPLOYEE WRONGLY CHARGED ME. I BOUGHT A LARGE DRINK & TACO BELL CHARGED ME FOR A MEAL I NEVER ORDERED.WHERE IS MY REFUND??

Overall, I do not have a lot of issues with Taco Bell other than you pay more for less than what Taco Bell used to give to their customers.

• This day on 04/04/2025 7301 West 21 Street Wichita KS 67205 I go through the drive-through. I ordered one Large Pepsi easy on the ice. The guy on the intercom told me it was $ 2.38, but said it was Happy hour, whatever that was, & he gave me my total he then said the total was $1.08. I got to the window, and he took my card, He said the amount, and I didn't quite hear him. I said after he handed my card back. What did you say that total was he says," $10.06. I said to the young man, "How is one large drink $10.06? He says, "Did you not order the 2 drinks and Nacho cheese fries? I said, "No, I ordered the one large Pepsi easy Ice." He looked confused. I said, "Please get your manager. The manager appears. I tell her the situation. She questions me, "You didn't order the 2 drinks and cheese fries? no, I did not. I ordered just a large Pepsi easy ice. I told her I wanted my card to be credited. She did so. She did chide at the young man and said, "You basically let them get away with not paying fully for their order." They got their order for $ 1.08 & I got charged for their order. I was told I would get reimbursed within 3-5 five business days. Taco Bell needs to pay more attention to the orders and call them back to the customer to make sure the order is correct before charging the wrong order on their customers card. I know mistakes happen. We are human, but I'm still waiting for my refund from Taco Bell at the bank. I will update this post when it...

Racial discrimination at its finest in this place. RAJEEV L and whomever the manager on duty during this time was. I am attaching the receipt. So I ordered a crunchy taco, asked for no lettuce and to have the beef and cheese on the side. It’s for a toddler whom is eating here for the first time. I was over charged for extra meat and cheese in which I didn’t request. I ordered ONE nacho fry, as you can see she charged me for two. I asked for ONE small drink. The lady at the register handed me ONE cup but then handed my toddler another one, in my head I thought it was a courtesy, she didn’t tell me she was charging me for TWO. The nacho fries were very old, you can tell they sat out a long time, the meat was truly disgusting. My toddler told me this place is nasty and we should fix our own! I called to ask the manager why did the lady over charge me and she told me oh well she could have read it back.. as if she knew this was done intentionally. This is a chain I won’t ever visit again. I’m not big on money and money isn’t a big deal to me but it’s the principle you don’t discriminate and treat people this way! It’s not me you will have to answer to. Save your time and money coming to...

Ay, mijo… sit. Let me tell you a story.

Once, long ago—like ten minutes ago—I placed an order at Taco Bell. The app said, “It is ready.” I smiled. I believed.

That was my first mistake.

I shuffled in, bones aching from life and false promises, only to be met by a niña with a headset and dead eyes who told me, “We’re just now starting the bacon.”

Just now, mija. They hadn’t even started the bacon.

I looked at her like I looked at your tío Lucho when she said she was "just running to the store" and came back six years later with a parrot and a DUI. No shame. No explanation. Just vibes.

I sat down. I waited. I aged. I watched the sunrise in my heart turn to dusk.

They opened the bacon bag like it was a sacred scroll. The sizzle mocked me. Each pop of grease whispered, “You trusted us.”

I could’ve raised a goat, taught it morals, and trained it to cook by now.

To the manager: You must be possessed, mijo. Blink twice if the headset demons took over. Blink three times if you need a limpia and a tortilla under your tongue.

I left without food, but with wisdom.

The app lies. The bacon delays. The workers need to be re-trained. Or an exorcism.

The Bell...