PLEASE take head to this review, it is a honest experience. DO NOT waist your time or money here. I am not a extremely picky eater but the pizza and cheese sticks we received were absolutely inedible..we got a large thin crust build your own ,5 topping pizza and cheese sticks, the pizza was so hard it tasted like cardboard , literally could not eat it! The cheese sticks which I normally love were hard as peice of cardboard as well. I don't even understand how you could make a pizza and cheese sticks this bad. On top of that it was a build your own 5 topping..mind you they charge for each topping after 2 , barely any toppings on it at all! Hello , I paid for that , it wasn't free or included. To put some icing on that cake , we called to let them know and the response we got was QUOTE " you placed the order at x time and it was ready at x time , I don't know when you picked it up ".. well first of all we picked it up as soon as it was put out and it's 12 minutes home to open the box up to all that inedible mess ! This is the first time I've had to call a restaurant in years bc the food was so bad No one in the house could eat it ... after paying $30 for one large pizza and cheese sticks... be warned this is the quality of food and customer service you can expect from papa johns in wilkesboro ..from that you can make your own decision.. I would definitely submit pic if I had...
Read moreI tried to place an order online at 10pm and the online ordering said they were closed. I called the store and they didn't close until 11pm and I was told I could not get the online deal by calling the store and I explained that it wouldn't let me order because the website hours for the location were wrong and the guy on the phone told me there was nothing he could do about it and I would have to pay more for the same pizza. I called customer service and after a 10 minute phone call the real manager was called and said he would let me have the pizza for the online price. After the other fake manager was so rude about it I was disgusted and told them no thank you but made sure it didn't happen to another customer. I ordered a pizza from another pizza place that appreciated my business. I won't be ordering from this location again. They obviously lack customer service skills and have enough business to not care if they receive...
Read moreOrdered 2 lg pizzas, one pepperoni & one cheese, & an order of garlic knots. The wait was fairly long for a call in for us calling approximately 20 min. prior to arriving at their store. We had to wait an additional 25 min. Our cashier wasn't rude, but she wasn't friendly either. We asked for 2 extra marinara cups, and I had to return back to the car to get the $1.00 that they cost, and she held them up over my girlfriends head until I returned..... petty and made us feel like she was insinuating that we'd steal her precious Marinara. To top it off she'd shaken the cups up so they would appear full, but in reality they were less than ½ full. The pizzas were good, and the garlic knots were ok. The knots had a puddle of garlic butter in the bottom of the box, but it seemed like they didn't get any on the...
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