EL VENERO Mexican Restaurant — Restaurant in Willard

Food is fast & good, always seem short handed but the service never lacks, used to eat here more often but haven’t much lately. Went in this evening & had just an “off” experience we’ve never had here before where my son was brought enchiladas but he ALWAYS orders quesadillas, has never ordered anything else here & when I politely said it was wrong & asked it be corrected, the server argued with me & tried to tell me that that’s what he said. He’s 11 & soft spoken, all that was needed was for it to be taken back & corrected, trying to argue & say he said something different just because the server heard something different was rude, unprofessional, & unnecessary.

Update 4/14/19: After another bad experience today, I’d say we won’t be back until certain staff are no longer there. Food is excellent but today my son was brought the wrong drink & he said he’d ordered lemonade & the same waiter from our previous off experience argued that he did not order lemonade. Our entire table heard him order lemonade, he orders lemonade everywhere. I’m sorry the waiter misunderstood but there was no need to argue & then act as if it was out of his way to bring the correct drink. After this, we received our food & that was about it for any service, we didn’t see our waiter again other than to get a ticket. He was rude, condescending & argumentative. I miss the old staff here that knew what...

UPDATE These folks have done awesome through all this covid stuff. We've continued to go there to support them and they really are the best tacos, not just in town but around in my opinion. The queso is great, the fajitas are awesome, and everything is priced appropriately. The El Suizo burrito is also fantastic and what I get if we're not there on a taco Tuesday.

We still mainly eat takeout, with two small kids it's not always easy to eat there but that's us not them, but when we have been in the past several times service has been great.

ORIGINAL Really disappointed. Used to love coming here but the past couple of months the service has really gone downhill. The food is really good and it's priced right. I'm sure it's just that they're short staffed, but doesn't seem like they even care at this point about service. We have gone here every other week for over a year, but tonight was the last night we'll go to sit down and eat there. Takeout is fine, as the food is good, just don't expect good service right now. Didn't used to be this way, I'm not sure...

We have been going here several times over the last few years. I must say today I was highly disappointed. I ordered two chicken burritos for my son. When they came out the first time they was wrong my wife's food was also wrong, the table next to me their food was wrong. When he finally got his food it still was not what we had ordered. We have ordered him the same thing there every time we go. When we went to check out they had charged me 9.99 for each burrito . Im assuming it was the Manager that came out when I questioned the bill.I try to explain to him that I have bought the same thing there multiple times and never had this issue. All he kept saying to me was okay okay .I ended up having to pay the full bill, I said I'd never be back once again all he would say is ok . Not a very good way to run a business. I will never go back there again nor will my family. I've never had to pay 20$ for 2 burritos here before . I highly suggest you do not go there if you do I hope you have a better...