Papa Johns Pizza — Restaurant in Wilmington

I never like to do reviews. But I would like to share with you all that once I placed my order I got an emailing saying that my food will be arriving between 11:45p-12:04a. It was not until 12:20am until I received my pizza. Although, it was fresh I would have liked a call as to what may have caused the delay. What irritated me most was when the delivery girl came to the door she says "your total is 21.56, before tip" I handed her 23.80 [2.80 in quarters and a couple dimes, which is all I had in cash and still 10 percent.] she said "no, tip?" .. This is where I got upset. When I worked as a server, I never asked my tables about tip or why they chose not to tip. No one is obligated to tip. Yes, I understand that tips are how you make money but asking for a tip is very unprofessional. Lastly, she did not give...

They consistently get our order wrong, tonight I paid 40 dollars for a large 5 topping and a cheese bread with some extra sauces, peppers and seasonings, and I received a small pizza with 3 toppings and a cheese bread. I called and talked to a manager and she told me there were so many calls tonight about wrong orders that in order to fix it I needed to come into the store, which I was unable to do, since I ordered my pizza for delivery since my car is in the shop. When I told the manager that she laughed and hung up on me. Worst experience I’ve ever had when...

The last 2 times I placed an order, I waited over an hour, then they canceled the order. I guess they don't deliver anymore. Don't waste your time. Order somewhere else.

Update: 3/29/22. Just tried again, figured I'd give them another chance. They took my order and money, the pizza never showed up.

Update 6/10/23. Had friends over who offered to pay for pizza. This location is "temporarily closed". At 10:30pm.

This store needs to be shut down. Papa John's Corporate, please shut this location down. They're useless. This store does...