Swanton Street Diner — Restaurant in Winchester

Went on Saturday around lunch time on 6/15. Was sat immediately and someone came right over to take our order. That's where the positive experience ended. Our server was unable to properly put in our order. She asked if my son wanted bacon, he said no. We ended up getting and were charged for crumbly bacon. He asked for eggs, she didn't ask how he wanted them and didn't bring them out with our food. He didn't get water until our food was out for a while. I finally grabbed her to give water refills and she splashed water all over the floor. I ordered the Irish Benedict. It was ok. I liked that they had home fries, but they were overcooked and bland.

Check was incorrect. She tried to charge us for two sodas. Asked her to correct and then the check had completely different items. Took her two more times and then the check still didn't have the correct items. Gave up and finally paid...left the bacon on the check bc it just wasn't worth the back and forth anymore.

Could hear them arguing about shifts and our server (an older blonde lady) seemed to have an attitude.

Absolutely horrible experience. Food was sub par and service was even...

This hurts to do. But…..Never again.

The food was awful. I should have taken Photos. If I went outside to my trash can I could show you what I got.

The corned beef for the Irish benny was like dog food. I swear it was squeezed from a bag.

The potatoes/home fries were charred black and like rubber. The “onions” in them were burnt to the point where I’m not even sure what they were thinking. A clear sign they were reheated from the day prior.

The menu online has prices from years ago……2 orders of eggs Irish eggs benny and 2 chocolate chip pancakes were 38$ (48 cause I tipped 10$ on a TO GO ORDER).

Menu said 11$ for the Bennys….. 8$ pancakes I guess???

It’s sad to see such lack of commitment and consistency. I used to come here once a week (sometimes twice!) with a coworker when I worked around the corner years ago.

I’ll never come back.

This is a yet another place that should have closed during the pandemic.

The one positive thing i can say is that the hostesses are absolutely fantastic. I wish them the best.

This place truly makes me wish Frannie’s next dooor...

Came in on a Friday night to try the diner down the street. I will say that the service and staff were friendly and attentive. Just the food was really disappointing. On our visit they were out of a few items we asked for on the menu. While the menu here is expansive for a place of this size, they would probably be better served with a smaller higher quality menu. They do serve beer and wine. I also hear they do brunch. I will update if I ever give it a try.

Steak Tips - They were cooked fine, so was the flavoring. However it was nothing I couldn't have done at home. The sides were risotto and mashed potatoes. The first was more like instant rice, no flavor of risotto I've ever had. The mashed potatoes had a parts that were chunky and filmy, like it was left under a heat lamp for too long.

Lobster Bisque - Didn't like it. Tasted fresh out of a can. No traces of lobster.

Grilled Shrimp Appetizer - it came in a scampi style broth and a few pieces of garlic bread. This didn't look grilled but it was definitely my...