H & M Pizza & Giant Grinder Inc — Restaurant in Windsor Locks

One sentence review: Either you love them or you hate them, but to me this is an average sandwich shop that offers double the sub for twice the price.

Service was ridiculously slow even though we were the only people in the restaurant in the afternoon. The woman who took our order was really unfriendly, and talked my husband out of ordering a calzone because she said it would take too long. She wasn't rude or unprofessional, just really grumpy. But despite that it took over 20 minutes for us to receive our food-- a regular basic Italian and a toasted philly cheese steak. The entire time we waited the workers were yelling at each other in the kitchen about car payments or disagreeing about what type of meat was in a bag of cold cuts. It was odd to watch/hear 5 people in the kitchen just hanging out acting like they were on break while we were sitting there in front of them waiting for two basic grinders.

We took our subs home and I found mine was wrong [hots and onions that I had asked to not have], but I know that happens sometimes and picked them off, but I was a little irked because my order was very simple, the restaurant was not busy, and I had placed it in person so there shouldn't have been a mistake.

Some people love this sub shop, but I am not one of them. Aside from the incorrect toppings, I just didn't like the sandwich, probably because it was filled with a solid 2 inches of meat. There was nothing technically wrong with the sandwich I got, but it just tasted like salt and nothing, and I ended up eating less than half and throwing the rest away. Usually I will save the rest of a sub for later, but the idea of eating it again grossed me out. My husband also didn't like his, and I believe he also chose to feed it to the dog instead of saving it for later.

This place is famous for its large subs and I agree, their subs are double the size of what I'm used to. But the company also charges around double the price of what I would pay for a standard sized sub (around $20 for a giant/full size), so I'm not sure it's actually a great deal? Especially since half of mine wound up in the trash anyway.

Maybe I came in on an off day, but with the price and the unpleasant service and the taste, I'd rather grab a sub from any old pizza place in town than...

H&M Pizza in Windsor Locks: A Culinary Gem

If you find yourself in Windsor Locks, there’s one culinary destination that you absolutely cannot miss: H&M Pizza. This charming eatery has redefined my expectations of pizza and grinders, offering an experience that’s both delightful and memorable.

Let’s start with the star of the show—the steak and cheese grinder. I can confidently say it is the best grinder in the world! I’ve had my fair share of grinders in Philly, where they’re often regarded as the pinnacle of this beloved sandwich. However, H&M’s version takes the crown with its perfectly seasoned steak, melted cheese, and fresh, crusty bread that holds everything together in a harmonious embrace. Each bite is a symphony of flavors that dances on the palate, leaving you craving more.

My wife, a devoted fan of their tuna, often finds herself ordering just that—pure, unadulterated tuna. It’s a testament to the quality and freshness of their ingredients that she can forego the variety on the menu to indulge in this simple dish. The tuna is flavorful, creamy, and impeccably crafted, showcasing H&M’s commitment to excellence.

And let’s not overlook the pizzas—they are nothing short of phenomenal. The crust is the perfect balance of crispy and chewy, providing a solid foundation for an array of toppings that are fresh and vibrant. Whether you’re craving a classic pepperoni or something more adventurous, each pizza is crafted with care and passion.

The atmosphere at H&M Pizza adds to the overall experience. It’s welcoming and warm, making you feel right at home the moment you step inside. The staff is friendly and attentive, ensuring that your dining experience is nothing short of exceptional.

In summary, H&M Pizza in Windsor Locks is a culinary treasure that combines exceptional quality with a welcoming atmosphere. Whether you’re there for the best steak and cheese grinder you’ll ever have, a delightful tuna dish, or a slice of exquisite pizza, each visit promises to be a feast for the senses. Highly...

I called to pick up my order and yes everybody's right the guy over the phone is rude. They only accept cash that was an inconvenience as I never have cash. I ordoered a calzone with spinach, onions, some sort of peppers and mushrooms. When I walk then I was greeted with are you picking something up. Let's just say my calzone was as dry as the greeting. My calzone was just mediocre... I'll probably never be in Connecticut again, here on business. Once I pay for my calzone he left it on the left side of the register and walked away. , I'm not sure if you're getting something, if the box is mine. He didn't say s* in the guy was a f* penis. And you didn't give me my f* receipt. I'm never coming back to this restaurant again... ever

might I add... saying 💩 like "I find this very hard to comprehend, evidently you are look for 5 star hotel treatment. Never have our staff been rude to anyone. I suggest you stick to your fancy $100 or $200 a plate meals.. I see you do not have any idea of what a good inexpensive bang for the buck local place has to offer... I would say someone like you being so uppity would be a nuisance.. Sorry but not all of us were born with a golden spoon in our mouth.. As for food being pretty good??? Well you're the first to say that, look at all the other reviews, as I said it seems you are used to the finest top of the line places.. Go and spend a few hundred dollars for your burger Mr. Big Shot.. People like you, no one needs..."

only further proves my point that whatever a*** that had written the above is rude a s. The reason why the little Mom and Pop's Restaurant will never become anything larger than that because your customer service skills a shot to s*...